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Specialties: If you've been searching for a new or pre-owned car, then you understand the importance of purchasing a vehicle from a dealership that you can depend on. Owning a vehicle involves more than the initial purchase and includes servicing the car, purchasing parts for the vehicle and much more. In addition to putting the customer first, Fayetteville Kia will provide you with amazing customer service to make sure that you're in mind. Whether you're looking for a new Kia, Certified Pre-Owned Kia, or another used vehicl... read more
2012 Skibo Rd, Fayetteville, NC, 28314, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 8:00 p.m. | |
Tue | 7:30 a.m. to 8:00 p.m. | |
Wed | 7:30 a.m. to 8:00 p.m. | |
Thu | 7:30 a.m. to 8:00 p.m. | |
Fri | 7:30 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 1:00 p.m. to 6:00 p.m. |
Went in to just look around. Was shown vehicles by one of the sales reps. Went in to see about a pre qualification for a vehicle and a rough estimate on payments. Asked before to make sure that it wouldn't be a hard inquiry on our credit. Was informed it would not be a hard inquiry, and it wouldn't affect our credit. In the middle of the process, I get a notification that a hard inquiry just hit my credit by them. They lied to me, then had the audacity to say it was my fault. Senior sales representative comes out and says th... read more
Had to wait over 30 days for a service appointment on my Kia Sorento. They ran diagnostics on day of appointment for $204. I did not have them fix it due to cost of repairs and they only offered a 12 month warranty on a new engine. So I gave the car to an acquaintance who lives out of town. He came to tow it to his home and no one could locate the key. They did nothing to make this right. After a few days of checking to see if they found it they offered to have a key made if the car was brought back to them. From over a 3 ho... read more
I have a Volvo and I was very very disappointed with the service department again. I guess I have to travel to another Dealership.
The manager has a very poor business approach. They will definitely overcharge you, as their prices are significantly higher than the blue book value. Additionally, they impose unnecessary fees that further inflate the final cost.
Fayetteville Automall has a 4 star rating with 657 reviews.
Fayetteville Automall is open now. It will close at 8:00 p.m.
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