This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
F.A.T.S. Service
- Automotive
- Anchorage, AK
About this business
Location details
209 E International Airport Rd, Anchorage, AK, 99518, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So I was referred to FATS from another mechanic shop. I don’t live in Anchorage and I’m only there a couple days a month for work. I called and got the manager Josh. Told him the situation that I was flying in 4 days from now. He said no problem since I was bringing the hard to get part with my from Michigan. He said just drop the keys and leave the car when you land in the early morning. They not only squeezed me in but they replaced my wiper motor for 1/3 the price BMW was going to charge me. They replaced it in under 3 ho... read more
Every time I’ve come here the staff has been super friendly and kind. They are always reasonable with their pricing and quick to help & follow up on things when you need it.
Was denied future service after I complained about not being told about a charge upfront and more work being performed than authorized. Rather than make it right with a customer they said to go elsewhere because we couldn’t meet each other’s expectations. Too bad their prices for parts and labor are fair, but customer service leaves a lot to be desired. Good for you being so busy you can afford to send away customers over miscommunications.
Rick and his crew are efficient and reliable. I truly appreciate how flexible they are for those who have to travel 2 hrs to get service. I had a service light come on and then it turned off after a few days. Rick said it would probably come back on and to keep my appointment. It did and I’m glad that they were able to fix the problem in one day.
FATS is the best shop in town they are very professional and get the work done. I highly recommend them!
Frequently asked questions about F.A.T.S. Service
How is F.A.T.S. Service rated?
F.A.T.S. Service has a 4.6 star rating with 132 reviews.
When is F.A.T.S. Service open?
F.A.T.S. Service is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com