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Fatin Saleh
- Healthcare
- Hamden, CT
About this business
Location details
2165 Dixwell Ave, Hamden, CT, 06514, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 6:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 6:00 p.m. | |
| Thu | 8:30 a.m. to 6:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Another great experience at MyEyeDr Hamden office. I needed to update the prescription on my spare glasses. I stopped in without an appointment I believe I spoke to Jade. She was so kind and friendly. I explained my situation to her and she called my insurance plan for the benefit they provided for new lenses. She created the invoice I paid and was on my way within a few minutes. She told me they would send me a text when they arrive approximately 10 to 14 days. I've since picked them up and everything was perfect. I will re... read more
I have made appointment for myself as well as my son and every time I went in person for these appointments they were not anything in their system saying I had an appointment even verified and showed them that I had an appointment and they steal somehow said there’s nothing showing up very bad customer service. This is the one in Hamden ct So I decided to not go back and find a different eye doctor to go to very poor service. They really need to do something better with their online appointments.
I ordered glasses for my son over three weeks ago and was told they would arrive within two to three weeks. Since then, no update. When I call the office, they keep me on hold with music for a long time, and when I finally reach someone, they immediately transfer me back to hold without trying to help. Completely unprofessional and frustrating experience. I do not recommend going there.
The front desk workers being terrible
This is the WORST run office I have ever been to. It really should get zero stars. My first experience was at the beginning of June, when I showed up for the appointment I had made and confirmed online only to be told that I didn't have an appointment. When I showed the woman at the front desk that I did indeed make an appointment online she said, "Oh, they don't always come through to the office. It's a corporate problem." I wasn't able to get another appointment for 2 weeks. Yesterday, I showed up EARLY for a follow up app... read more
Frequently asked questions about Fatin Saleh
How is Fatin Saleh rated?
Fatin Saleh has a 3.3 star rating with 80 reviews.
When is Fatin Saleh open?
Fatin Saleh is closed now. It will open at 8:30 a.m.
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