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Fat Willy's
- Restaurants
- Chandler, AZ
About this business
Location details
4850 S Gilbert Rd, Chandler, AZ, 85249, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service. My favorite place to get burgers.
Service was long but server was nice. Food is average good.
Had a great time there the pizza with wings was a great deal.
The staff is very friendly and skilled at their jobs. Food is good and always a friendly atmosphere. I meet someone new every time there.
It used to be great...but in the last two years it has gone down hill! The food has become poor, the service is slow and rude, the tables are sticky and uneven, the floor,chairs and fans are dirty. The servers just did'nt seem to care. My kids food was burnt on two separate occaccions, and it was replaced but not even an apology and I dont think they use KRAFT mac n cheese any longer; it tastes really funky like an off brand, they changed the toppings on the nachos, and the burgers are no longer thick and juicy. The burgers ... read more
Business response:
Hi Natalie, I'd like to first apologize for the lack of response to your review! My name is Erica and I have recently taken a larger role in managing our social media. I am so sorry for your last few visits. It seems as though you were a loyal customer for some time and we would love an opportunity to make it up to you on your next visit should you choose to visit us again at Fat Willy's Family Sports Grill - Chandler. We do our best to give our guests the best experience possible, and if that isn't achieved, then we also wa... read more
The food was perfect. The port wine burger was fabulous. I wish I could say the same about our waitress. She was not very cordial and even though there were only our table of 2 and another table of 3 in the dining room at the time, our waitress didn't check on us very often. We had to ask another employee to find her at one point. She also walked away once while we were still talking to her. There is no way she didn't know we were still talking. So that is our only complaint.
Business response:
So glad you're food was to your satisfaction! Thank you for addressing the inattentive server, as we always like feedback related to service. We hope you will come back soon and have a better experience with whomever gets the pleasure of taking care of you next! Please bring it to the attention to any manager on duty if that is not the case! Feedback is always appreciated and used in a constructive manner! Thank you for your review! 😊
Frequently asked questions about Fat Willy's
How is Fat Willy's rated?
Fat Willy's has a 4.1 star rating with 952 reviews.
When is Fat Willy's open?
Fat Willy's is closed now. It will open tomorrow at 9:00 a.m.
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