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Cantonese cuisine and craft beer and cocktails
1200 N Boulevard, Richmond, VA, 23230, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Although the start of our first experience at Fat Dragon was a little rough Samantha took a negative and turned it into a positive. She is a young Manager but well on her way to doing great things in the food service industry. I know a few seasoned Managers who should take lessons from Samantha. We then met our extraordinary server Kahlia who doubled the positive experience. The food is out of this world. Be ready to wait a bit for a table but know it is sooo worth the wait. They have more than earned their spot as the BEST ... read more
Business response:
Thanks for dining with us! We strive for excellence here at Fat Dragon, what could have made your 4 star experience a 5 star experience? You can let us know here or message us! We hope to see you soon and deliver nothing short of 5 star service and food!
I ordered for delivery tonight and the service was horrible. They kept extending delivery time from what was quoted when I placed order and PAID. When I called they blamed it on the delivery service THEY had contracted with, accepting NO responsibility for meeting promise made through their own website. Also, they promised hot Chinese mustard as a standard accompaniment to their spring rolls but none in the bag after the late delivery driver had left! This was my first and last time using them. Their business ethics leave a ... read more
Business response:
Good morning Mr. Sehen, My name is Samantha Erskine and I am the General Manager at Fat Dragon. It is very unfortunate that you had such a negative experience with Grub Hub last night. We strive to make sure our guests enjoy their experience, even when dealing with a third party. We are new to Grub Hub, and are still working out some of the issues with their delivery drivers, such as the issues you experienced last night. We do our best to make sure your food is prepared correctly and ready for your driver upon arrival, unfo... read more
Always a great time, great drinks, great food, so yea, a great time!!!
Dumplings are the bomb. and here is another sentence cause for some reason i need at least 50 characters?
Fat Dragon Chinese Kitchen and Bar has a 4.5 star rating with 2,216 reviews.
Fat Dragon Chinese Kitchen and Bar is closed now. It will open at 9:00 a.m.
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