Fastenal

Frank Middleton 

on Google

4 years ago

way better service and product than what i was getting from another vendor here that is based out of washington. 

Anonymous 

on Google

4 years ago

way better service and product than what i was getting from another vendor here that is based out of washington. 

Electrical Worx 

on Google

6 years ago

This was my experience with this division of fastanal, I Explain the part I needed several times over the phone (3/4” x18” F1554 grade 55 j bolt Galv. ) they ordered it in, a few days later I went to pick it up and it was the wrong part. They said they could have the new part in a few days , i re-explained the part again and then they said oh we can’t get that, it would be 1.5 weeks before we could get it. Set my schedule back. Not happy about their customer service especially since I was very clear every time I talked to th... read more

John Mason 

on Google

7 years ago

Fastenal isn't a retail vendor. It's not an ACE hardware where there are tons of employees, or even a Home Depot or Lowes. The only other review for this Fastenal is 1-star, with no comment, by another Local Guide. That is someone who isn't a contractor, and expects retail service. A contractor wouldn't have time to write enough reviews in Google to get a Local Guide tag, and someone with a retail customer mindset is going to be turned off by a company which is essentially a warehouse staffed by a few knowledgeable employees... read more