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Farmers Insurance - Marcus Troup

4.4

About this business

As your personal Farmers Insurance agent located in Springfield, I believe in keeping you informed of ways to protect what's important to you. Whether you're looking for auto insurance, homeowners insurance, life insurance, or specialty coverage, Farmers Insurance will help you select the right products to fit your insurance needs. Auto Insurance at Farmers Insurance offers a variety of auto insurance products to fit your needs. In case you're involved in an accident, Farmers auto, motorcycle & car insurance can help provide... read more

Location details

3530 S National Ave, Springfield, MO, 65807, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:00 p.m.
Tue8:30 a.m. to 6:00 p.m.
Wed8:30 a.m. to 6:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4144 reviews
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Shawn Mitchell's profile image
Shawn Mitchell 
on Google
a month ago

He folded up his agency i left the area. No notice at all. Bad business. 

Melanie Hartenbower's profile image
Melanie Hartenbower 
on Google
4 months ago

If you NEVER want to know what is going on with your policy or have questions answered or keep being charged for a policy that was supposed to be cancelled months ago...this place is perfect for you. After Months of not getting any calls returned and issues with the policies fixed, the company I work for decided to cancel all policies with Troup. 

Denise Sim's profile image
Denise Sim 
on Google
5 months ago

Marcus Troup has his name and face pasted on buses in Springfield but provides no customer service at all. I am in the insurance business myself and recognize that service should be our #1 priority. Marcus does not return calls. Marcus' staff does not return calls. They do not respond to emails either. I tried to change my address multiple times and it was never completed. I tried to cancel a policy by phone three times and got no return call. Same for emailing my request. I do not know how this guy gets ANY stars on Google ... read more

Karla Rhodes's profile image
Karla Rhodes 
on Google
5 months ago

My husband and I have been attempting to contact Marcus Troup for over a week to cancel our policy (on a vehicle we no longer own) and he is no where to be found. Couldn't recomend him and his team any less. 

Jack Potter's profile image
Jack Potter 
on Google
6 months ago

Setup policies promptly and professionally Since then Will not answer voicemails or emails 

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Frequently asked questions about Farmers Insurance - Marcus Troup

How is Farmers Insurance - Marcus Troup rated?

Farmers Insurance - Marcus Troup has a 4.4 star rating with 144 reviews. 

When is Farmers Insurance - Marcus Troup open?

Farmers Insurance - Marcus Troup is closed now. It will open at 8:30 a.m. 

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