Farm Car Care Center, Inc.

Barbara S. 

on Superpages

8 years ago

i.So, I just came back from the Gary Rome kia of Enfield. Seems that I have this problem with my transmission on my 2011 Kia Rio. Let me explain. In February I took my car to Farm Car Care for a routine flush. Two months later(April) I returned to Farm Car Care, complaining of transmission leaks and Mikes crew told me to drive the car as usual, that it would leak until the pressure was normal. This was said in front of a witness. Turned out to be bad advise. At the end of June I ended up going back again to Mike again, and t... read more

anonymous 

on Superpages

12 years ago

Dropped off vehicle for a simple oil change and tire repair today. No call to say car was ready, doors locked and everyone gone. Yeah, great customer service. I am now without a car till Monday when they reopen. Why leave a cellphone number? 

anonymous 

on Superpages

12 years ago

Very unprofessional establishment...not clean and very messy. Mechanics are definitely not properly dressed and the office staff very cold and unfriendly - not great in customer service in person or on the phone. I was not impressed with service and will not be back. They need to get with modern times and upgrade everything... 

anonymous 

on Superpages

13 years ago

got a flat tire close to this shop. stopped in to have it fixed and waited and waited and waited. a man behind the counter on a personal call and another talking sports with customers..a lady came out and went to register and never acknowledged me and left to go out back . guys came out for items and after 25 minutes I left and went down the street to another place. don't know if it made a difference if I was male or female - noone bothered at all. won't go back there again 

anonymous 

on Superpages

13 years ago

I needed my brakes checked because they seemed noisy. so I looked in the telephone book and found this local company listed. I called to ask how much of a notice would I need to have them checked and the woman on the phone sounded like I bothered her when I called and was very abrupt and unfriendly...I said I would call back later then called another garage that was more friendly and took me the next day and repaired my brakes...if you want new business it would be nice to have a courteous staff working for you. 

anonymous 

on Superpages

13 years ago

I also had a bad experience at this place. mechanic checked my squeaky brakes, took my tires off , checked brakes, nothing wrong and put my tires back on...then when i left about a half a mile down the road my wheel started shaking, I pulled over and saw my tire partly off with 2 lug nuts missing...willnot go there again. went back and maneger told me I should of drove slower.. 

anonymous 

on Superpages

14 years ago

I gotta say, not everyone's experience is similar. I see some really frustrated posts, and some glowing posts. I have to say though, this is hands down the best independant garage in the metro hartford area. They always comp me on routine computer tests, and when something is wrong they tell you EXACTLY what is wrong, how much it will cost, and whether or not you want new or used parts. I have never received an unreasonable estimate from Farm Car Care, and thats rare. They're timely, and affordable. On top of all that, the o... read more

anonymous 

on Superpages

14 years ago

Had an emissions test done and my car failed becuae of no communication went to he toyota dealer and they said it would cost 109.00 for a diagnosis and then plus whatever parts it needed. The guy at Farm Car Care said not to let them charge me that much.I went back , they helped me put in a fuse and charged me 1.99 $ thats right one dollar and ninety nine cents. These guys are fantastic.... Dont go to the toyota dealer (the one closest to them) 

anonymous 

on Superpages

14 years ago

Too cold in the winter, too hot in the summer, but been goin there for years cuz the service is the best...nice to have a local honest garage to go to , instead of overpriced money only dealerships......