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Fantastic Pool Services

4.4

About this business

Location details

Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.493 reviews
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Catia Hernandez Holm's profile image
Catia Hernandez Holm 
a month ago

Swim Pure did a terrible job with our pool maintenance. We tried to resolve it several times with management and customer service, and they ended up sending our bill to a collections agency and didn't address any of the problems. I am paying the bill (even though we had to hire another pool company to correct all the mistakes Swim Pure made), and I am extremely frustrated and disappointed with the service and company. 

Brian Smith's profile image
Brian Smith 
3 months ago

Service has been great. In particular, Ian H is always a pleasure to speak with. He’s always upbeat, informative, and responsive. Thank you! 

Stephen Katz's profile image
Stephen Katz 
5 months ago

DO NOT USE THIS COMPANY !!! DO NOT USE this company!! After a routine weekly maintenance visit, which they had done for years, the pool heater didn’t work and there was a nasty oily mess surrounding the heater (see photos). I called the Swim Pure office who set service up a diagnostic for which I was charged. I was called by a repair technician who told me that the service technician had poured acid directly into the pump filter which went directly into the heater causing it to “melt “ from the inside out causing the mess on... read more

Kelli McNicholas's profile image
Kelli McNicholas 
5 months ago

They are a terrible company to work for. They do not pay their employees what they earned! They promise to make it right.. manager even said hang in and if she had to she would write a check out of her own pocket! But instead gives you a termination letter telling you they have dissolved the department you represent. But they gave no compensation or notice. All while knowing they owe such employee at least 50k in commissions earned. Beware who you give your money to. If you want to support a company with morals and values to... read more

Berndt Mader's profile image
Berndt Mader 
5 months ago

Austin it was very detailed minded and did a great job cleaning our pool!! 

Frequently asked questions about Fantastic Pool Services

How is Fantastic Pool Services rated?

Fantastic Pool Services has a 4.4 star rating with 93 reviews. 

When is Fantastic Pool Services open?

Fantastic Pool Services is open now. It will close at 6:00 p.m.  

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