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Family Pool Spa & Billiard Centers
- Pool & Hot Tub Service
- Gainesville, FL
About this business
At Family Pool, Spa & Billiard Center we have everything you need to make your own backyard paradise. Best selection and price on in-ground swimming pools, above-ground pools, billiard tables, pavers for your deck or driveway, hot tubs and spas. Offering affordable prices, free water testing, and an exclusive Lifetime Pump and Surface Warranty -- We are your Home for Affordable Family Fun! Contact us to speak to a professional Pool & Spa Associate today. Proudly serving customers since 1989.
Location details
4404 NW 13th St, Gainesville, FL, 32609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We bought an above ground pool from them in 2013, but moved several years later. When we were ready to purchase an above ground pool for our new home, we didn’t hesitate to call Family Pool and Spa in Gainesville. There were a few hiccups, but they made sure everything was right. Their prices are reasonable. I highly recommend them for anyone wanting a new pool!
My experience has been terrific. They are very helpful,friendly, and very educated in their jobs. We wouldn't go anywhere else.
This business is under new ownership and management. I visited them in need of a part for my very old hot tub and they have gone over and beyond to help me. They are friendly and show interest in helping no matter how bigger small my purchase is. Their vibe is very upbeat, I enjoy shopping here very much.
Judging by the comments I have to assume their competitors are writing the reviews. I contacted several customers using the county permit filings and found nothing but satisfied customers. Our project with them was on time and on budget. Could not be happier.
Worst experience I have had with any company EVER! I concur with all of the 1 ratings below; I could not say it better myself. The lies, lack or communication, unethical employee behavior, incompetent and uneducated management team, extremely poor workmanship, and the most absolute lack of customer service I have ever experienced pretty much sums up this company. We are in week 18 of a pool project with multiple loose ends and no committed end in sight...now referred to by us and our neighbors as the project from hell!. ... read more
The only positive reviews you are reading must be from this company! I have never know such incompetence. Could write a novel on the crap wrong with the in ground pool and lies fed to us.
Frequently asked questions about Family Pool Spa & Billiard Centers
How is Family Pool Spa & Billiard Centers rated?
Family Pool Spa & Billiard Centers has a 3.7 star rating with 124 reviews.
When is Family Pool Spa & Billiard Centers open?
Family Pool Spa & Billiard Centers is closed now. It will open on Monday at 9:00 a.m.
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