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2517, 4959, Trotwood Ave, Columbia, TN, 38401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Family Pals makes the loss of a beloved pet just a bit easier. Our family has lost two elderly pets in the past year and Family Pals was there for us when we made the decisions to cremate them and bring them home. The staff is incredibly kind and thoughtful. They don’t rush you to make decisions on engraving or pictures on the spot and I appreciated being able to go home and make those decisions and just email them the information. While we were waiting for the process to be completed, the staff did an excellent job of keepi... read more
Did a wonderful job!
We were overwhelmed by the compassionate service we received from Family Pals. They treated our dog, Stella, as a valued member of our family, rather than just our pet. This is a service more people should know about! We will use them from now on when it’s time for any of our fur babies to cross the Rainbow Bridge.
I called Family pals, to cremate my 16 yr old, fur baby because they were close to my hometown. I will never take another pet there. When I dropped him off, the personal at the desk had no empathy. Just placed the paperwork on the table. They had him for a week. 200.00 dollars for very small doggie was alot, the urn box was plain and cost about 15.00 at Amazon. Normal price is 200.00, no matter what or where. But empathy The only reason for the stars is......... On pick up, however, they did have a special viewing area with ... read more
I called Family pals, to cremate my 16 yr old, fur baby because they were close to my hometown. I will never take another pet there. When I dropped him off, the personal at the desk had no empathy. Just placed the paperwork on the table. They had him for a week. 200.00 dollars for very small doggie was alot, the urn box was plain and cost about 15.00 at Amazon. The only reason for the stars is......... On pick up, however, they did have a special viewing area with candles and even said a prayer. Which was very emotional and ... read more
Family Pals has a 4.8 star rating with 95 reviews.
Family Pals is closed now. It will open on Monday at 9:00 a.m.
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