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Family Pals

4.8

About this business

Location details

2517, 4959, Trotwood Ave, Columbia, TN, 38401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.895 reviews
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MelissaT's profile image
MelissaT 
a month ago

Family Pals makes the loss of a beloved pet just a bit easier. Our family has lost two elderly pets in the past year and Family Pals was there for us when we made the decisions to cremate them and bring them home. The staff is incredibly kind and thoughtful. They don’t rush you to make decisions on engraving or pictures on the spot and I appreciated being able to go home and make those decisions and just email them the information. While we were waiting for the process to be completed, the staff did an excellent job of keepi... read more

Andrew Burch's profile image
Andrew Burch 
a month ago

Did a wonderful job! 

Traci Ralston's profile image
Traci Ralston 
2 months ago

We were overwhelmed by the compassionate service we received from Family Pals. They treated our dog, Stella, as a valued member of our family, rather than just our pet. This is a service more people should know about! We will use them from now on when it’s time for any of our fur babies to cross the Rainbow Bridge. 

beth buman's profile image
beth buman 
2 months ago

I called Family pals, to cremate my 16 yr old, fur baby because they were close to my hometown. I will never take another pet there. When I dropped him off, the personal at the desk had no empathy. Just placed the paperwork on the table. They had him for a week. 200.00 dollars for very small doggie was alot, the urn box was plain and cost about 15.00 at Amazon. Normal price is 200.00, no matter what or where. But empathy The only reason for the stars is......... On pick up, however, they did have a special viewing area with ... read more

beth buman's profile image
beth buman 
2 months ago

I called Family pals, to cremate my 16 yr old, fur baby because they were close to my hometown. I will never take another pet there. When I dropped him off, the personal at the desk had no empathy. Just placed the paperwork on the table. They had him for a week. 200.00 dollars for very small doggie was alot, the urn box was plain and cost about 15.00 at Amazon. The only reason for the stars is......... On pick up, however, they did have a special viewing area with candles and even said a prayer. Which was very emotional and ... read more

Frequently asked questions about Family Pals

How is Family Pals rated?

Family Pals has a 4.8 star rating with 95 reviews. 

When is Family Pals open?

Family Pals is closed now. It will open on Monday at 9:00 a.m. 

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