Family Medicine Queen Creek - Dignity Health

Swank Family 

on Google

a month ago

Could not get the in-network discount applied to the overcharged bill and then billing refused to remove the insurance on file to change the account to cash pay to make the bill more reasonable. If $650 for 15 minutes with the doctor just to get a routine blood work order sounds like a good deal to you, this is the place! UPDATE: I spent months going back and forth with no resolution, so finally I paid the bill so our credit doesn't get affected. 72 HRS later, Debra in finance calls with a resolution! If I pay today we get a... read more

Swank Family 

on Google

2 months ago

Could not get the in-network discount applied to the overcharged bill and then billing refused to remove the insurance on file to change the account to cash pay to make the bill more reasonable. If $650 for 15 minutes with the doctor just to get a routine blood work order sounds like a good deal to you, this is the place! 

juice98675 

on Google

4 months ago

I’ve been seeing Laurie Silicato for years. She is an amazing provider and I only stay for her. I tried leaving a voicemail message to have Laurie call me for a quick question and spoke with Jordan. Such a flippant arrogant attitude she gave me. Refused to take a message and asked me to tell her what my question is, I’m like you’re not a doctor, I’m not speaking to you about my medical issues. Absolutely the worst customer service I have ever had here. Jordan was the worst. If you’re thinking of making this your primary doct... read more

Kristen Self 

on Google

4 months ago

I've had a completely positive experience with this office. I have been a patient for 5 years. I've seen Tory Ford along with Dr. Hoag. Both have been extremely helpful and professional, and I've felt like they cared about me. Tory Fprd's MA is so helpful. She always gets right back to me. While I know the front desk staff has changed over the last few years, I have always been treated with respect. I even got in last minute on the 15th of this month. I called at 4 pm on the 14th, Dr. Hoag was able to see me at 7:45am the ne... read more

Nancy Haggerty 

on Google

4 months ago

Do no harm...more like do nothing! If I could leave negative stars, I would. I'm giving them one because they (somewhat) did right by my husband, however, my 16yr old daughter... I'm starting with my husband first. Three weeks after my daughter's well check visit (3/12), I scheduled my husband for one. It was a different NP than the one my daughter was scheduled with, who asked all of the typical questions and ran all of the typical tests, including reflex/strength/range of motion, listening to chest cavity w/ stethoscope, a... read more