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Family Medicine Associates
- Family Practice
- Broken Arrow, OK
About this business
Southwest Family Medicine Associates proudly offers a true "one-stop shop" medical home. The team exceeds their goal of providing comprehensive health care in the Dallas area and offers a range of services designed to treat each person's physical, emotional, and mental health. During appointments, it's clear that they take time to get to know and understand patients' concerns. Every treatment decision is customized to each individual's unique needs. The team at Southwest Family Medicine Associates practices cutting-edge medi... read more
Location details
3100 S Elm Pl Suite A, Ste A, Broken Arrow, OK, 74012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely unorganized staff! The doctor called and said our $55 physical forms (that I provided) were ready to be picked up. Went in and had to wait 45 mins for them to find the wrong forms. I will not be going back to this office!
RecommendedI LOVE Dr. Mason! I have never had such thorough doctor. She has saved my life more than once! All of the staff are friendly and professional.
The most outrageous charges I have ever seen! They charged 100.00 for injection administration! Ridiculously overpriced AFTER insurance. The doctors were not hands on and involved and they ran up my bill without going over it for me. Practically gave no option as to what I could and couldn’t do and never went over prices for anything.
This is the worst place ever. They took forever and then charged me for something that my insurance covered 100% and when I tried to call to fix the problem, they never got back to me BUT they continued to call me to try to get the money. Also received multiple letters. Even a few that were addressed to me, but when I opened them, it was written out to someone else and wasn’t even any of MY information. I’ve been dealing with these issues for 6+ months, and I am SO over it. They are very disorganized and messy. Absolutely a ... read more
Business response:
I'm sorry, we like for everyone to have a good experience here. I will review and ensure our billing is correct. We take pride in our billing process and its accuracy. Given that, we understand that it is a complex matter and can be difficult to understand.
I love Dr. Jeski, but the rest of "doctors" are lacking. I have a brown recluse spider bite and they refused to treat me and then charged me and my insurance for just looking at me for about 2 minutes. I had to go to the urgent Care right next door to get treated. Horrible service and rude people. Save time and money in the long run. Just go to the urgent Care next door.
I drive a LONG way to go here. My son is a patient of Dr Mason and I of Dr Asher (son started going first then I saw Asher in after hours and decided to just stick with him) Both Dr's are AMAZING. Like my son has to have a hard script once a month so I drive the 40 min to get it, kind of amazing. I pass many offices to get here and have no plans of changing.
Business response:
Thank you for the good review and kind words. We appreciate you.
While I had an initial billing issue where I was charged for something I was told (by 3 people) I would not be charged for, the office manager promptly called me back to work towards a resolution once she was aware there was an issue. My son, who had a sinus infection and double ear infection, had actually enjoyed his visit with Dr Dalton because he took out the time to make a personable connection with him. One of the things I do like about this practice is they have multiple doctors to see your entire family and work to ge... read more
Business response:
I enjoyed talking with you Stephanee. Thank you so much for reaching out to me. And congratulations on your wonderful accomplishments!
Horrible! The finance office told me since I didn’t have the money to pay my co-payment (when I wasn’t informed of a co-payment when I arrived & my insurance card says that my co-payments are $0) then I won’t have the money to pay for Tamiflu & took my prescription when I have the flu. Just because I didn’t have a card on me, doesn’t mean that I don’t have the money to pay for my medication. The worst customer service I have ever received. Find another doctor! DO NOT WASTE YOUR TIME GOING TO THIS MONEY HUNGRY FACILITY!
Business response:
We are sorry you feel your experience was not as you expected. Unfortunately, some people struggle with insurance plans that have high out of pocket expense such as deductibles. We hope you are feeling better and doing well.
I seriously question the validity of Dr. Dalton's licence to practice medicine as well as this facility to call itself a "medical" clinic. After my PCP retired, I thought I would try someome close. Made 3 visits to FMA. Visit #1 - Met Dr. Dalton who ordered lots of ( in-house drawn) labs and spent 10 mins trying to convince me to have a sleep study - which I had done previously and was fine - and declined. ( Later, I received 8 messages from a sleep study facility on my Vmail. ) It took six WEEKS before his office left a mes... read more
Frequently asked questions about Family Medicine Associates
How is Family Medicine Associates rated?
Family Medicine Associates has a 3 star rating with 132 reviews.
When is Family Medicine Associates open?
Family Medicine Associates is closed now. It will open at 9:00 a.m.
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