Family Heating and Air Inc

Ken Langfelder 

on Google

2 weeks ago

Had a new system replaced and we could not be happier with the quality and service from this company. They were very competitive in the market and the team was very knowledgeable and answered all questions we had. They were very neat and clean and I would recommend this great company to all. Thank you to Family heating and air. 

Kathleen Osteen 

on Google

a year ago

My AC wasn’t working efficiently. I had a so called Man come to my house, he checked the Freon with his gauges, came up stairs, told me I needed a new AC unit, wrote out an estimate, charged me 250.00, to tell me I needed a new AC unit. It was icing up, all it needed was a good cleaning. That was two years ago. My AC works perfectly fine. All I did was YouTube how to clean a coil, lo and behold after cleaning my unit it’s been working perfectly fine and that was two years ago. Do not ever use this company. $250 for him to pu... read more

Anthony M 

on Google

a year ago

I purchased a home a year and a half ago, and Family heating and air installed a new system prior to the sale. I am also an HVAC technician. When I purchased the home, I didn't dive too deep into the system because it was new and I had much larger issues that I needed to resolve, but I finally got to dive in and this is what I found. Improper breaker sizing on the condenser and the air handler. The condenser calls for a 50 amp breaker, but there is a 60 in place. The air handler with a 5kw heat kit calls for a 30 amp breake... read more

Caleb Derosa 

on Google

a year ago

WOMAN BEWARE! I hired them through my mother to do the ac for a house we’re building for my grandma and grandpa. These guys severely overcharged and screwed the entire system up and when we asked them to fix it, they not only said it wasn’t their problem but they again severely overcharged us to the point where I just said I’d do it myself. Not only did they cross ducts in the most ridiculous ways but they squeezed 15” ducts through 6” spaces which pretty much suffocated half the house. But that’s not the worst thing… they n... read more

Meagan Bradley 

on Google

2 years ago

I had used Family Heating and Air a few times to service my AC's. Each time $500+. This last time, the unit had literally crumbled to the concrete so I needed a new unit. The gentleman that came out was very nice. He called his boss for a quote. The quote seemed reasonable until I started calling other companies. Family was about $2,500 above everyone else and (not to mention) I had already paid $500 for a quick service call that resulted in no AC. I called the company to ask why the higher price, hoping they'd have a solid ... read more