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Family HealthCare Associates

3.6

About this business

Location details

1105 N Central Expy #2120, Allen, TX, 75002, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.690 reviews
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P's profile image
P 
on Google
6 days ago

The admin, reception and staff leaves a lot to be desired. Either they are not sure what they are doing or just don’t want to help. I have made several calls regarding my blood work and keep getting directed to voicemails without getting any reply back. The patient portal doesn’t work so you don’t know anything about your blood work results for which you have already paid nor does any nurse bother to call you back telling you anything. The doctor’s are good but this practice has forced me to change my PCP. Would not go back ... read more

Carol Rabb's profile image
Carol Rabb 
on Google
a month ago

Left there today feeling like afterthought cattle. God I miss Dr. KELLUM! I have never felt like was bothering the doctor like I did today . I only go every 6 month for blood work usually. Wow where did the caring go? I've been a patient for over 30 years. Time to find another doctor 

Monique Trejo's profile image
Monique Trejo 
on Google
a month ago

After many years of being under the care of an excellent physician at FHCA, the overall experience with their staff has made it nearly impossible to want to return. The front office makes it incredibly difficult to schedule with your chosen provider, which is frustrating when you've built trust with a specific doctor. To make matters worse, their billing department consistently makes coding errors and fails to take accountability—leaving patients with unexpected balances. I understand that mistakes can happen, but correcting... read more

Nikki Spearman's profile image
Nikki Spearman 
on Google
a month ago

Dr Rogers is everything you would want in a doctor. She is very knowledgeable and will go out of her way to make sure she gives you every option on your medical care. I have never had a doctor that I could talk to like I can here. I am so thankful for her. Also Charlie is the best 

Blake's profile image
Blake 
on Google
2 months ago

I’ve been a patient of Family HealthCare Associates for over 30 years and have always appreciated the quality of care I received over the years. Unfortunately, since the recent ownership change to Catalyst Physician Group, things have taken a noticeable turn for the worse. It seems like the focus has shifted from patient care to profit, and many of the great doctors who made this place special are no longer there. It’s really disappointing to see a trusted practice lose its heart. Just a word of caution for anyone considerin... read more

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Frequently asked questions about Family HealthCare Associates

How is Family HealthCare Associates rated?

Family HealthCare Associates has a 3.6 star rating with 90 reviews. 

When is Family HealthCare Associates open?

Family HealthCare Associates is closed now. It will open tomorrow at 8:00 a.m. 

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