This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Family Health Center
- Hospitals
- Baton Rouge, LA
About this business
Family Health Center practices at 3801 North Boulevard, Baton Rouge, LA 70806
Location details
3401 North Blvd #200, Ste 200, Baton Rouge, LA, 70806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The lady Rachael at the front desk with the exposed thong and nasty tattoo is not what a patient should be greatest with. Nasty horrible customer service and her supervisor Mat is not much better. He’s never in the office but she can get him on the phone to try to denied service. They both need to be removed from dealing with customers and at the very least receive training on good customer service and how to respect their employers. I wish I had take pictures to post but you better believe I will next time. This has happene... read more
Firstly, I want to say I’m looking forward to our upcoming doctor appointment. However, I’m disappointed with how the scheduling was handled. I called on 5/20 at 8:46 AM and clearly requested Dr. Oanh Truong, a Vietnamese doctor, for both me and my mother on the same day. Despite that, the front desk scheduled me with the wrong doctor and at the wrong time. On the day of my visit, I was told I was late, yet I wasn’t. I checked my text messages and saw that my appointment had been rescheduled, but I never received a phone cal... read more
*be warned the front desk will absolutely ignore your phone calls* Avoid this clinic at all costs. The initial visit was smooth and pretty quick. However the inability to communicate was quickly evident. The office was unable to follow through with requesting and receiving medical records which required myself to call back and forth between the two doctors offices to ensure that the medical records were sent and received. After confirming that the records were received, you would think within 48-72 hours a prescription would... read more
I tried to set up as a new patient. Got an appt. Then I got COVID and called to reschedule an appt. I was having lingering illness by my rescheduled appt so I had to reschedule for a third time. Keep in mind, BOTH times I called. I show up for my appt only to be told they had "called my many times and my voicemail wasn't set up". It IS and has Received many voicemails...and that I had to go home and change my insurance card to a different provider in the practice. So I did that and also took the new patient paperwork home to... read more
Frequently asked questions about Family Health Center
How is Family Health Center rated?
Family Health Center has a 3 star rating with 20 reviews.
When is Family Health Center open?
Family Health Center is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com