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Family First Vision Care - Riverchase

4.8

About this business

Location details

1717-117 Montgomery Hwy, Ste 241, Hoover, AL, 35244, United States

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WeekdayScheduleStatus
MonClosed
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.8179 reviews
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Tara Fisher's profile image
Tara Fisher 
4 months ago

The worst service ever. When attempting to pick up my eyeglasses there was no one at the store to assist me. I was informed they were ready for pickup a day prior to arriving but I was given the incorrect closing time for the following day. On another day, I arrived at the location to find the store closed. I called another store and was told they were short handed and there was no one availableto work at the location. I attempted to pickup my eyeglasses twice but the store was never open during their listed business hours.... read more

Rachel Triplett's profile image
Rachel Triplett 
2 years ago

I brought my disabled mom to her 3pm appointment today. She was very excited to be able to get new glasses. From the time we came in the customer service was great. The receptionist and the doctor were phenomenal. Towards the end of the screening the doctor explained that he talked to the ladies up front and they let him know that we wouldn’t be able to pick out glasses due to the office closing at 4. I asked if I could run out real quick to pick a pair for her, and he said he asked that too and they told him no. After he ch... read more

N W's profile image
N W 
a year ago

Dr. Williams was excellent. Now the part i didn't like was I didn't get my PD measurements for my glasses on my script. It was an extra fee, which I feel should have been included with my exam. That was my only complaint, and no I didn't pay for it. I just didn't get it. Thank you. 

Wanda L's profile image
Wanda L 
a year ago

Professional & welcoming, everyone did their part to give my eyes the very best exam. Online check-in was easy. Dr Williams discussed my exam results in terms I understood. Thanks for a great visit. 

Jessy Leon's profile image
Jessy Leon 
7 years ago

It was our first time going there. The lady answering the phone was super friendly. My dad and i got to the appointment and the everyone was really nice. Dr. Chambers was the sweetest ever and so was the lady who helped us get contacts and glasses at check out. Made our visit very smooth and welcoming! We need great people like this. Thank you! 

Frequently asked questions about Family First Vision Care - Riverchase

How is Family First Vision Care - Riverchase rated?

Family First Vision Care - Riverchase has a 4.8 star rating with 179 reviews. 

When is Family First Vision Care - Riverchase open?

Family First Vision Care - Riverchase is closed now. It will open on Tuesday at 10:00 a.m. 

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