Family Eye Care of Winterset's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Family Eye Care of Winterset

4.8

About this business

Location details

102 N 1st Ave, Winterset, IA, 50273, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.896 reviews
Select a rating
Kalynn Hilderman's profile image
Kalynn Hilderman 
5 years ago

Paid $300 for some glasses and here I am a month later with no glasses. 

Tamara Moses's profile image
Tamara Moses 
recommend  Recommended
5 years ago

relaxed and layed back. knowledgeable professionals 

Agnes Kidd's profile image
Agnes Kidd 
recommend  Recommended
5 years ago

Quality of care, excellent caring Doctors, quality of products. 

Laura Anderson's profile image
Laura Anderson 
6 years ago

Let’s just say they act like they don’t care. We were in there for 2 hours after the exam trying to order glasses and then we waited and waited to hear from them and finally we called them to see what was going on and they said the frames were on back order but we were not informed of this then there was a mix up on the lenses. Our exam was July 31. Today we finally got the glasses and went to pick them up and signed the sign in sheet and waited and waited and waited and finally went to the counter and said something. Certai... read more

Kathy Johns's profile image
Kathy Johns 
7 years ago

Love this eyecare clinic. When I was having some issues the eye doctor came in on her day off to do an eye exam for me. That speaks volumes!! 

Kathy Johns's profile image
Kathy Johns 
7 years ago

Love this eyecare clinic. When I was having some issues the eye doctor came in on her day off to do an eye exam for me. That speaks volumes!! 

Heather Honkomp's profile image
Heather Honkomp 
8 years ago

We have gone to Family Eye Care for years. Dr. Johll was/is a great doctor and a good person and we were so sad that he retired. Unfortunately the front counter staff leave a lot to be desired. After being there so many years, please at least act like you know us & treat us with courtesy. Three of our family have annual eye exams, two with contacts, two with bifocals. We spend a bit of time there and customer service goes a long way. 

Business response:

Heather, I am sorry to hear that you had a negative experience with us! I have passed this on to our office manager. We take pride in maintaining a high level of patient care and customer service, so any feedback is always appreciated. 

Heather Honkomp's profile image
Heather Honkomp 
8 years ago

We have gone to Family Eye Care for years. Dr. Johll was/is a great doctor and a good person and we were so sad that he retired. Unfortunately the front counter staff leave a lot to be desired. After being there so many years, please at least act like you know us & treat us with courtesy. Three of our family have annual eye exams, two with contacts, two with bifocals. We spend a bit of time there and customer service goes a long way. 

Maria Kelley's profile image
Maria Kelley 
10 years ago

Frequently asked questions about Family Eye Care of Winterset

How is Family Eye Care of Winterset rated?

Family Eye Care of Winterset has a 4.8 star rating with 96 reviews. 

When is Family Eye Care of Winterset open?

Family Eye Care of Winterset is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com