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Family Eye Care
- Optometrists
- North Hills, MA
About this business
Location details
555 Turnpike St #56, Ste 56, North Hills, MA, 01845, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:30 a.m. to 1:00 p.m. | |
| Tue | 6:30 a.m. to 4:00 p.m. | |
| Wed | 6:30 a.m. to 1:00 p.m. | |
| Thu | 6:30 a.m. to 4:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
The staff and doctors here are great!
Only positive thing about this practice is Dr Richard. I believe she’s a good provider. Unfortunately, everything else about the practice is terrible. Communication with the office is non existent. No one ever will ever answer the phone and voice mails left , nobody returns your calls. I’ve actually had to go to their office a few times to try to correct their billing errors. I’ve been there 3 times and each time billed incorrectly. I confirmed this by calling the insurance company. Unfortunately, I have spoken with the doct... read more
I have been going to this eye care doctor for a few years now. I had an eye exam on December 3rd and was not provided with a copy of my new prescription as required by law. I have been trying for over a month to get a copy of my prescription and have not been able to obtain one. I do like the doctors at the office but the office support staff is extremely disappointing.
My rating is based on several visits, for both me and my child. The good - the doctor was patient and knowledgeable, taking her time and very personable. The office is clean and usually punctual. Based on this I had referred my husband and others to the practice. The unfortunate - my 6 year old was evaluated and in dire need of glasses. There was not much inventory for a young child so I left having been advised that they'd have more samples in a few days and I'd get an email or text with the styles to evaluate in advance. T... read more
Terrible customer service !!!
Frequently asked questions about Family Eye Care
How is Family Eye Care rated?
Family Eye Care has a 3.1 star rating with 16 reviews.
When is Family Eye Care open?
Family Eye Care is open now. It will close at 4:00 p.m.
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