Family Eye Care

Dora 

on Google

2 months ago

The receptionist was super rude to us . I cant believe they will keep such a person at the front desk. This receptionist had black hair just to make the distinction as there were two of them sitting at the front desk today. She was soo disrespectful we are not going back to this place. 

Jamilah Ruffin 

on Google

4 months ago

My family has been going here for about 20 years and we’ve all gone separately and have come to the conclusion that this office is not as transparent as they should be when it comes to what’s covered in your appt. Both my sister and I were charged for glasses AND a contact fitting when our insurance covers one or the other per year. We were very clear that we wanted to do what was covered by insurance and they deceived us by saying that it would be helpful to do the fitting in case we need to order contacts. So we were prett... read more

Kyra Wooden 

on Google

4 months ago

I cancelled my appointment because a few people told me that it’s a little racism especially the rude receptionist there mentioning after carefully reviewing the reviews wow it’s true! I’ll go else where seems like we (African Americans aren’t warm welcoming here at all. So sad because it should be equal anyone that’s racist is disgusting and sick. God created us not to be against 

Makenzie Harrison 

on Google

6 months ago

Receptionist was extremely rude when I questioned why I had to still pay $50 copay after being seen by the doctor for 3 minutes max about a problem i’ve had for over 2 months. was barely examined and only told to take an over the counter medication then checked out. Doc seemed to been in a rush i guess. 

Paula Kelch 

on Google

8 months ago

The people are great. The time between initial hold time is way too long and the Muzak is so horrible that it can make your head hurt. My major complaint is the amount of time I have to wait on hold combined with the horrible Muzak. More receptionists and less hold time.