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1331 Main St, Cuyahoga Falls, OH, 44221, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | Closed | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | 8:00 a.m. to 1:00 p.m. | |
Sun | Closed |
Went to Falls tool on Friday 6/6/2025 in my Chevy 2500 Express cargo van Falls tool required a 3/4 ton vehicle to rent a skid steer loader. We place a $500 dollar deposit with *** the manager for Saturday pick up of machine. Returned Saturday 6/7/2025, Was then told by ***** employee tiny *** that the *****2500 Express was not a 3/4 ton ????After being screamed at by tiny *** and call an *******, *** voided the ********** if you want terrible customer service and to deal with jerks this is your place Question is why didn't t... read more
Business response:
I talked to everyone involved, unfortunately your van didn't meet our safety criteria. A 6 lug rear axle which you had doesn't handle the weight of the machine and trailer you were towing. A true 3/4 ton truck will have an 8 lug axle, go look at any dealership. We will ALWAYS error on the side of caution, our insurance company gives us strict parameters to follow for safety, so I believe he made the right call. Everyone's safety is priority number one! All deposit was returned in full. Name calling isn't necessary and hopefu... read more
Falls Tool Rental has a 4.6 star rating with 183 reviews.
Falls Tool Rental is closed now. It will open at 8:00 a.m.
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