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Fallon Ford-Toyota (part of the Fallon Auto Mall family) is a leading automotive dealer serving Reno, Fallon, Carson City and the rest of Northern Nevada. Since opening our doors in 1954, our goal has always been to make the car-buying experience as easy and hassle-free as possible by providing excellent customer service. We have a wide selection of new and used vehicles and offer flexible financing options to fit your needs. Our Service Department is managed by experienced and reliable technicians. We service all makes and ... read more
1351 W Williams Ave, Fallon, NV, 89406, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 10:00 a.m. to 5:00 p.m. |
The service center is the absolute worst, if I could I would give zero stars. After taking my vehicle in for a recall due to steering issues I went to pick it up and was told they were still waiting for another part since they had ordered the incorrect part, but vehicle was okay to drive. This was not the case when pulling out to go home I was barely able to get my steering wheel to move enough to even turn my car and thank God I did not cause an accident. Took my car back 2 weeks later after they said they had received the ... read more
Business response:
We are waiting on a part (an entire steering column assembly) that is part of a recall that affects more than ******* vehicles (recall 14S05) . This steering column is for a 2009 Escape. We have a COPIS case open on this RO and have done everything we can on our end to get this part. We are in constant contact with **** and they are updating the system showing how many are producing. **** is also telling us they had to move production to a new plant and had 'machine issues' when they did that. **** is also telling us that th... read more
Fallon Ford-Toyota Jan 7, 2020 Unhappy Consumer "Very Bad Service" I took my 2014 Ford Focus to Fallon Ford to have a "Known" transmission issue resolved. I had a letter from the Ford Motor Company informing me the warranty had been extended on the "Defective Clutch" on the automatic transmission. I arrived for my 9:30 a.m appointment and was told it may take a good part of the day. I settled in and waited. After 4:00 p.m. they informed me the defective part did Not meet the requirement to be replaced and charged me $114.00.... read more
Fallon Ford-Toyota has a 4.6 star rating with 2,890 reviews.
Fallon Ford-Toyota is open now. It will close at 5:00 p.m.
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