Falcon Sleep and Neuro Diagnostics

Sonja Rogers Jones 

on Google

2 years ago

They deserve 000 stars First visit yesterday after waited for almost a week for them to get back to me after I faxed in my information. The office mngr finally got me in for an appointment. First red flag second one I received the reminder call the day before and she said make sure you get there early bc the doctor is leaving at 4! Got there 30 min early filled out paperwork, waited in lobby almost an hour then finally get to a room and wait another hour and half only to be called into his office to consult. Only exam I was ... read more

Ahad Din 

on Google

3 years ago

Why do I have to give any stars? Their reputation is well earned. If you have no choice due to insurance limitations, I'll take an order of insomnia please. LOL 

D W 

on Google

3 years ago

They call the day of the appointment to tell you they sent patient forms to your email and remind you your appointmentis today. I don't check my email unless someone says i sent you an email. They said they told me during scheduling, they did not. Why are you calling the day of and not the day before? And I went in checked my email. Nothing is in my email box or spam box. This place is disorganized and a joke. I'm not going scan my email and play phone tag to figure out where my email is when I have to get ready for work. Th... read more

Victor Crook 

on Google

4 years ago

I just received a bill from them for $2900, mind you before I went to the appointment I asked what will this cost me. I was told they were working on my authorization a d would call me when it’s done to set up appointment. I got a call a few days saying they had approval from my insurance company. I had my appointment, then I get a bill fro $2900. I called and asked about it, the receptionist called back to tell me yup that’s my bill. I told her that no one told me this would cost $2900. She said she would tell her manager a... read more

Rosaigna Rodriguez 

on Google

6 years ago

The people that set the appointment are very rude. There were no set up detail instructions when you pick up a home test. If you call to see why you haven't gotten a call back for an appointment they get mad at the customer. The sweety and hunney after saying something rude doesn't fix the damage. The damage is done with poor customer service.