Fairfield Inn & Suites By Marriott Springfield Holyoke

Robert Massey 

on Google

3 days ago

The rooms at this property need some work. The bathroom has paint peeling from the ceiling. The tub has seen better days. The whole bathroom looks like it has bandaids holding it together. The breakfast is fantastic and the location is good. 

Susana Marin 

on Google

a week ago

One of the most distressing hotel experiences our family has ever had I have spent months deciding whether to write this review. In the end, I felt I had to share our experience because what happened during our stay affected our family far beyond the nights we spent at this hotel. During our stay at the Fairfield by Marriott Springfield Holyoke, my husband began developing numerous bites. On our second night, at around 2:00 a.m., we discovered bed bugs in the bed. There were bugs of different sizes — some larger, some very s... read more

Jasmine Morin 

on Google

3 weeks ago

This hotel could clearly use an update! The room smelled like musty dirty gym socks. That was just the beginning. I was happy to see there was a tub for my infant to take a tubby. Well, the tub and also the toilet and floor had residue on them. I called the front desk to see if anything could be done. I was told that we couldn't be moved. That's fine I get places sell out, however there was no offer for someone from housekeeping to come up and fix it or even an offer to provide cleaning supplies so I could do it myself. So, ... read more

Nathan Gibson 

on Google

a month ago

I'm a bit surprised at the condition of the room. There is a good sized hole in the wall because someone threw open the door from the hall. The bathroom has a large dark stain on it. Most concerning is the piece of lumber holding up the HVAC unit. This is not what I would expect from a Marriott property. 

Amy Mann 

on Google

a month ago

It would’ve been gr eat except for I caught my husband with another man/person. :’( The staff professionally handled an edgy situation worth professionalism. Turns out that ‘guy’ was actually just a totally crazy and creepy woman!!