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Fairfield Inn & Suites Birmingham Pelham/i-65
- Hotels
- Pelham, AL
About this business
At Fairfield Inn By Marriott, Your Hotel Experience Will Be What You Want - A Clean, Comfortable Guest Room And Friendly Service. Enjoy The Complimentary Hot Breakfast, Pool And Free High-Speed Internet Access.
Location details
230 Cahaba Valley Rd, Pelham, AL, 35124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Came in late and Shaivone was perky and helpful. She solved two problems with other customers while she was talking to me. And I mean that as a very good thing. The previous customer had left her with some issues and someone else came down that had asked for something specific and instead of waiting for me to check in she just pointed to him and then pointed to what she had out for him. Toothpaste. She’s a great customer service rep that made my check in smooth. Thank you. The place is great too. I’m traveling across country... read more
Good sized rooms for a fair price. Good free breakfast. Staff very courteous and helpful.
Rooms need alot of work. 1st room they sent me to smelled really bad,old cigarette smell thermostat was yellow,it was horrible. That made me wanna leave right then but I tried another room. It smelled better was cleaner, ever look at your room with a black light?? I did .... I will leave it at that, maids need to get trained again . The amount of bads out weighed the goods but I needed sleep. Soap dispenser has nasty gunk built up on the holder, floor felt dirty , just all around bad. Friendly staff, think it needs a update ... read more
The stay was nice but the billing was a nightmare. I had a free night for one of the days we stayed. The rest were prepaid through Priceline, but I was charged again for that part of the stay. Eventually, those charges dropped off of my credit card but it wasn’t until we left the property. The real kicker came when I was charged another 36 dollars EIGHT days after we left and I COULD NOT get the manager or the sales lady to call me back after I left two different messages with the front clerks. I finally contacted Marriott.c... read more
I ONLY GAVE STARS BECAUSE OF THE INCREDIBLE CUSTOMER SERVICE FROM THE STAFF • COLEMAN, JAMONICA, SHAY, SYLVIA, DIAMOND, ROD, AND DEVIN WENT ABOVE AND BEYOND • IF IT WEREN’T FOR THEM, I WOULDN’T HAVE LEFT ANY STARS AT ALL NEGATIVE EXPERIENCE WITH MR LEE • MR LEE WAS THE COMPLETE OPPOSITE: HIS TREATMENT OF ME WAS UNACCEPTABLE, DISCRIMINATORY, DEGRADING, AND HUMILIATING • HE DOES NOT LIKE BLACK WOMEN. BLACK WOMEN BEWARE OF MR LEE – HE IS DANGEROUS WHEN IT COMES TO BILLING • HE CHARGED MY CARD $9,999.00 IN ERROR AND THEN LOUDLY... read more
Frequently asked questions about Fairfield Inn & Suites Birmingham Pelham/i-65
How is Fairfield Inn & Suites Birmingham Pelham/i-65 rated?
Fairfield Inn & Suites Birmingham Pelham/i-65 has a 4.1 star rating with 668 reviews.
When is Fairfield Inn & Suites Birmingham Pelham/i-65 open?
Fairfield Inn & Suites Birmingham Pelham/i-65 is open now. It will close at 6:00 p.m.
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