Fairfield Inn and Suites Houston Northwest Willowbrook's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Fairfield Inn and Suites Houston Northwest Willowbrook

4.1

About this business

Guests of Fairfield Inn & Suites Houston Northwest/Willowbrook travel with certainty. They are always met with bright, modern rooms, enjoy the convenience of complimentary Wi-Fi throughout the hotel and wake up to our free, hot breakfast every day. 

Location details

10825 N Gessner Rd, Houston, TX, 77064, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1377 reviews
Select a rating
James Jacobs's profile image
James Jacobs 
on Google
5 days ago

The customer service were not good here. I will never return to this location. My friend had a roach in his room. I had a bug in the bathroom when we asked for more towels for our rooms, the responses we got were unprofessional. They didn’t tell us before we checked in that the water was off. They didn’t want to relocate us to another Marriott nearby or give us our full refund. 

Layla Lerinzia's profile image
Layla Lerinzia 
on Google
3 weeks ago

Ashley very helpful and warm greetings as we walked in this stay was nice and the entire staff was sweet thank you all and we will be back 

Rebecca Sanchez's profile image
Rebecca Sanchez 
on Google
a month ago

Everything was wonderful, breakfast was great and the Ms Ashley at the front desk was sweet and very informative and helped us all find a good restaurant to choose from we will be back thank you for making our stay feel like home. 

Ian Young's profile image
Ian Young 
on Google
a month ago

The front desk lady was really sweet and generosity is on full display for me. The lobby inside is nice plus many of the room plans have free breakfast. I sadly had an odd experience that I don’t think most would ever experience. I see people that seem to care & in my option earned a second chance from me in the future! 

Jaysian Tyson's profile image
Jaysian Tyson 
on Google
a month ago

So I’ve stayed at this location numerous times and they have always shown me the most love and hospitality when I stay specifically MK and Justin are like Batman and Robin they are the best dynamic duo. Marisela being Alfred, I consistently stay here for years (since 2023) and so far she has been the most present and best manager! The team is very respectful, welcoming, and I will continue to come here especially with the current team. 

View all google reviews

Frequently asked questions about Fairfield Inn and Suites Houston Northwest Willowbrook

How is Fairfield Inn and Suites Houston Northwest Willowbrook rated?

Fairfield Inn and Suites Houston Northwest Willowbrook has a 4.1 star rating with 377 reviews. 

When is Fairfield Inn and Suites Houston Northwest Willowbrook open?

Fairfield Inn and Suites Houston Northwest Willowbrook is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com