This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Fairfax Cryobank
- Healthcare
- Fairfax, VA
About this business
Location details
3015 Williams Dr #110, Ste 110, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 11:30 a.m. to 3:30 p.m. | |
| Sun | Closed |
This is a followup to my previous review. I was contacted by the Sulma, the Director of Client Services and they refunded the fees between the storage agreement expiring and me getting in touch with them via phone. She was friendly and apologetic and said they are working on a client portal to make it easier to communicate.
Client for well over a decade. Communication has gotten poor. There is no notice when storage agreements are ended and it is time for renewal, only higher monthly bills. There is also no response to recent emails inquiring about billing or cancelling services. Phone support was helpful, but had zero ability to help with extra bills due to no notice that 2 year agreement had ended. I am no longer doing business with this company.
Frequently asked questions about Fairfax Cryobank
How is Fairfax Cryobank rated?
Fairfax Cryobank has a 4.7 star rating with 286 reviews.
When is Fairfax Cryobank open?
Fairfax Cryobank is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com