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Facets Jewellery
- Consumer Goods
- Caledonia, ON
About this business
Location details
172 Argyle St N unit 7, Caledonia, ON, N3W 2J7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
When I spoke with them on the phone, they seemed very helpful and welcoming. Unfortunately that definitely was not the feeling in the store. You can’t just walk in. You have be buzzed in and be prepared to show ID if you want to browse. That was a totally new experience for me. It went downhill from there. It was very clear that they didn’t want to help me with a ring I inherited. Wouldn’t recommend anyone who would. Seemed completely offended that I wasn’t impressed with their attitude. Then they became almost hostile and r... read more
Not overly welcoming. I felt like they didn’t even care to help me, and I was an inconvenience to them.
Great local jewelry store! I took in a couple of my watches to have the strap sizes adjusted to fit my wrist correctly. Katie and Janette were able to do the job on the spot! They even re-adjusted one of the straps when I came back several days later (free of charge) after deciding I wanted it a little looser. Excellent customer service - will be back again soon!
Do not go here. It took them 2 days to change a watch battery and remove 2 links from the watch strap. First, went the next day and she "forgot" to do the strap. OK, I'll come back tomorrow. Come back the next day and the strap is done but the battery isn't! Couldn't open it... "used a vice and tried so many things". Just took it and went down the street to Caledonia jewelers. Guy did it in 5 min while I waited. Oh, and done forget about the MASSIVE scratch this place made on the back of the watch... which i could live with.... read more
My boyfriend had an amazing experience. Great service and awesome workers!
Frequently asked questions about Facets Jewellery
How is Facets Jewellery rated?
Facets Jewellery has a 4.7 star rating with 412 reviews.
When is Facets Jewellery open?
Facets Jewellery is closed now. It will open on Tuesday at 10:00 a.m.
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