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Facets

5.0

About this business

Location details

201 E Tower Park Dr, Waterloo, IA, 50701, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.094 reviews
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Michelle Meier's profile image
Michelle Meier 
2 months ago

Amazing experience! They replaced a battery on a nice watch that I have, but more importantly, they were able to put a white gold pendant on a white gold necklace that I had bought. The pendant could not fit over the clasp of the necklace. They were able to fix it for me, and the necklace looks amazing! It was done in a very timely manner, and the staff was extremely friendly! I know that I will go back in the future and will highly recommend them to everyone that I know. Thank you so very much!!! 

Janice Frost's profile image
Janice Frost 
8 months ago

FACETS has the best customer service. It's the only jeweler I know that creates just what you want. I had a Wide band and he set a 3ct princess cut perfectly in the center. So happy with the finished ring. Now I'm considering a 3ct pear cut to replace my 1ct pear in my engagement ring. He also includes an appraisal for you. Thanks love my ring Jan Frost 

Stacey Irvine's profile image
Stacey Irvine 
11 months ago

Dave was so helpful! My 25 year old wedding ring was in bad shape and needed some TLC! I got my ring back in a timely manner and it looks like NEW! He was so accommodating and picked my ring up and dropped it back off for me. I appreciate his professionalism so much! 

Alix Hall's profile image
Alix Hall 
11 months ago

10/10! Everything aligned so well from the second I walked in the door. They are so knowledgeable so kind and so incredible at what they do. I couldn’t imagine my ring being any different. Thank you!!!! 

Abby's profile image
Abby 
a year ago

Dave is the best! He has done multiple resizings for me, as well as fixed a pendant I thought I had ruined forever at the gym. You don’t need to go anywhere else for anything jewelry related. 

Frequently asked questions about Facets

How is Facets rated?

Facets has a 5 star rating with 94 reviews. 

When is Facets open?

Facets is open now. It will close at 4:30 p.m. 

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