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Eyetopia Optometry
- Optometrists
- Santa Clara, CA
About this business
Specialties We are pleased to welcome you to Eyetopia Optometry. Our commitment is not just in meeting your expectations, but in exceeding them! Because we know how much your eye health and appearance can mean to the quality of your life, we are committed to excellence in servicing your complete eyecare needs. History Established in 2005. Eyetopia was established by Dr. Lily Kim and has since expanded to include Dr. Jasmine Chen and our team of skilled technicians: Monica, Ivette, and Helen. Originally located inside the Cen... read more
Location details
2366 El Camino Real #5, Ste 5, Santa Clara, CA, 95050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The overall experience was disappointing. Communication was poor and felt unwelcoming, and the persistent upsell approach was off-putting. Additionally, my prescription differed significantly from that of my regular optometrist, and I received a surprise bill for a ‘insurance covered’ contact lens fitting (also I used to wear contacts before, so it’s not clear why such session was needed in the first place), which raised concerns regarding clarity on insurance coverage. Would not recommend this place. P.S. I received a bill ... read more
Total Vision has good and kind staff, and had helped me find the style of glasses I liked. The process of being prescribed was smooth and easy, which was definitely a big plus. Overall great experience!
I should have read the reviews before I made an appointment. I experienced a rude unwelcoming attitude immediately after walking up to the front desk. I only got as far as my eye exam and then I decided to cancel my appointment and leave. I was not told they did not take VSP. I hope I am not charged for services that were not performed. I only looked through the phoropter at a group of the smallest letters I have ever seen (I didn't even think they were English letters) that were flashed speedily and read with a sarcastic at... read more
Do not go here! The staff has been incompetent for years. Now, after paying for a contact lense evaluation, they refuse to give me my prescription. They don't follow up to provide a return visit to evaluate the samples they give you, so you can't order contacts. Then when you want to get your prescription, they ghost you, refuse to give it to you.
The overall experience was disappointing. Communication was poor and felt unwelcoming, and the persistent upsell approach was off-putting. Additionally, my prescription differed significantly from that of my regular optometrist, and I received a surprise bill for a ‘insurance covered’ contact lens fitting (also I used to wear contacts before, so it’s not clear why such session was needed in the first place), which raised concerns regarding clarity on insurance coverage. Would not recommend this place.
Frequently asked questions about Eyetopia Optometry
How is Eyetopia Optometry rated?
Eyetopia Optometry has a 4 star rating with 141 reviews.
When is Eyetopia Optometry open?
Eyetopia Optometry is closed now. It will open at 9:00 a.m.
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