Eyemart Express

billy j. 

on Citysearch

13 years ago

Best price in town – I tried eyemasters or vision works what ever there name is now and they wanted to charge me over 419 for 1 pair of glasses. This is my first pair of glasses and I did not even know what i was buying. I did not purchase them cause they were a little pushy. One of my employees in the IT department got new glasses and they looked really cool and he said he purchased them at Dr Barnes Eyemart, the one by Airport. I am glad I got my glasses at Eyemart, they were very friendly but more importantly they explain... read more

doninaustin 

on Citysearch

15 years ago

One price over the phone, higher price when you get there!! – I called both the Highland and the Stassney/I35 locations for pricing on having new lenses fitted to my own frames. I was told there was a $10 fee for customer supplied frames. Fair enough! When I got to the Highland Mall store they told me the price was $20 because I had "designer frames." When I objected to the bait-and-switch and informed them that nobody had asked me if I had "designer" frames their method of dealing with it was to evict me from the premises. ... read more

JenniferZachry 

on Citysearch

16 years ago

BEST PRICE IN TOWN AND GREAT CUSTOMER SERVICE – I was at the mall when my glasses broke. Good for me, Eyemart was right around the corner. We called my dr. obtained a copy of my prescription and I had new glasses in an hour. Not only were they fast accurate and friendly I got two pair for what I had paid for one in the past. Really great customer service, the manager herself actually helped adjust my frames and I can't even tell I'm wearing glasses. They don't pinch my nose or dig into the side of my head. Not sure why other... read more

Truthful1123 

on Citysearch

16 years ago

THE WORST SERVICE – Not only is the most amature and incompetent of people working at EyeMart on Airport Blvd., but the quality of the products they sell (rip you off for) are cheap and incredibly flimsy. Very poor quality in eyewear. And forget professionalism, not even the manager knows what that is. Go to LensCrafters, at Highland Mall. You will not only get excellent eyewear, for much less $$, you will be greeted with highly professional and experienced staff. 

shirley54sims 

on Citysearch

16 years ago

defective frames – as a new customer to eyemart last year,i was very dissappointed at the service i recieved when after only 11 and 1/2 months the handle came off.I contacted the home office and was told that i had to take them to the store where i purchased them,which is 250 miles away.Upon arrival i was told that the frame was discontinued and that i would have to have them repaired somewhere else and given a list of places to take them . None of which could help. Finaly after very flustrated, i went back to the store and ... read more

hasting 

on Citysearch

17 years ago

Bad company policy – This company sure has changed. I have been using this company for over ten years, bought glasses, regular and shades , bought new lenses when they got scratched, bought new frames and lenses. So I go in today to get new lenses for my regular glasses and I am told " Oh, we don't do that anymore, you have to buy new frames also, orders from the home office." OK I said and picked out some new frames. The salesperson then asked me for my prescription and I said it's in your file and she said I needed a new o... read more

lolotromp 

on Citysearch

17 years ago

Rude and Unprofessional! – I just wanted to share my experience from today with any others considering a purchase from this store, for I feel they are unworthy. I went in today to Eyemart with a plan. Upon entering, there were two employees assisting the only other two customers in the store. So I quietly picked out the frames I wished to purchase and waited patiently for the next available employee to assist with my order. One of the workers finishes with his customer and immediately retreats to the backroom without offerin... read more