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140 W Franklin St, Chapel Hill, NC, 27514, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They are no longer on Franklin St and now are overbooked at the Durham clinic. They were great in Chapel Hill, but no thanks.
UPDATE: the manager reached out to me after this review. They still have not submitted the claim to insurance appropriately. Due to errors in documentation and submission to insurance on the side of EyeCareCenter billing, I paid out of pocket about $400 more than I should have for contact lenses. I have called at least 5 times trying to get this resolved, and when they address one issue, another aspect is not done correctly. My insurance company and myself have spent considerable time trying to remedy the issue, however mist... read more
Due to errors in documentation and submission to insurance on the side of EyeCareCenter billing, I paid out of pocket about $400 more than I should have for contact lenses. I have called at least 5 times trying to get this resolved, and when they address one issue, another aspect is not done correctly. My insurance company and myself have spent considerable time trying to remedy the issue, however mistakes keep being made on the billing side. This is not an issue of the patient (me) having a misunderstanding of insurance ben... read more
Eyecarecenter has a 4.5 star rating with 68 reviews.
Eyecarecenter is closed now. It will open tomorrow at 9:00 a.m.
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