Eyecarecenter

Colleen Combs 

on Google

5 days ago

Still Waiting for $675 Refund I strongly caution anyone considering ordering glasses from the eyecarecenter in Kernersville to carefully document every transaction and keep all receipts. My husband purchased prescription glasses here on April 2, 2026, and paid $675.84. After the glasses still were not ready several weeks after expected, I went to the office on June 3 and canceled the order because our family was moving. I specifically asked the employee at the desk whether I needed to complete any paperwork or do anything el... read more

Makayla Aikens 

on Google

a week ago

I would NOT recommend this office l. I previously went to the Winston office for years with no issues. I have called this office to order contacts more than 5 times with no answer or returned call. This same issue occurred last year. Very poor customer service. 

Denise Smith 

on Google

2 weeks ago

I guess I am a glutton for punishment. I took my prescription from another eye Dr here and I am now trying to cancel the 2nd order of glasses. 2 pairs of glasses $768 and they had the audacity to bill me $365 more dollars. For what? You can't talk to the office as they outsource their billing and they dint understand half of what you're talking about. I will never refer anyone here ever and I will make sure everyone knows . Oh and if you return glasses during their grace period they also charge you a restocking fee of $40 i ... read more

Diamond D 

on Google

4 weeks ago

This location is a JOKE! They don’t even have a manager there to speak to! It need to be shut down immediately