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Eye To Eye Optical

3.4

About this business

Direct Providers for Most Insurance Plans, Contact Lenses, Comprehensive Eye Exams 

Location details

17916 Talbot Rd S, Unit MAIN, Renton, WA, 98055, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.415 reviews
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ML T.'s profile image
12 years ago

Worse management! I would never come back to this place! Kevin kept promising and denied what he promised! Only good speaking but worse customer service! Big Liar! 

Mary H.'s profile image
12 years ago

Great service! I just wanted to comment that I had great service when I was here. I'm not sure what Peter L. review is talking about because I had a totally different experience. The staff did do everything to make sure that I was satisfied with my glasses to a reasonable extent. Im not sure what the circumstances were for Peter but in an example: If you went to a department store and bought some clothes, then later on when to get weight loss surgery, then couple of months later go back the department store and demanded a re... read more

Peter L.'s profile image
13 years ago

Do NOT trust these people I would never come back to this horrible place. Kevin was a liar and rude. Dr Joos fail to contact my call several times. It was his terrible staffs replied the call. I can never talk to a live person, always playing phone tag. As a professional medical doctor, he shouldn't hire unprofessional staff. They failed to hear my side of the story before making unethical decision. My grandma tried go get her eye glasses there, and Kevin, the jerk, knew that she would have catarac surgery and her vision wou... read more

cindi b.'s profile image
14 years ago

Cindi Bates Hello everyone! I just wanted to let you know (for those of you that didn't) - I left Eye to Eye right after Dr. Jones left so not sure why my name is still associated with Eye to Eye. I miss you all! 

L J.'s profile image
15 years ago

See Dr Only! Dr Jones is fabulous! I would highly recommend him but not the Staff. They're terrible! They even make jokes about the fact that customers have said they are rude! 

Beth H.'s profile image
15 years ago

5 Star Doctor - 1 Star Staff Dr. Jones has a warm demeanor. He is patient, and dedicated to getting fittings and prescriptions accurate. I have gone to him twice for glasses and contacts. I am extremely near sighted with a stigmatism, and Dr. Jones has given me the best prescription I have had in years. 

marites M.'s profile image
marites M. 
16 years ago

Eye exam with Dr. Jones is highly recomemded He is such a friendly, nice Dr. - if you need eye exam I highly recommend Dr. Jones BUT don't buy any of your eyeglasses or contact lenses at Eye to Eye because the workers are rude. And even their manager is rude like them. They will tell you that they'll call you but their not. They are such a lier!!! And also they charge too much. And if you have 2 insurance they don't billed both of your insurance they only billed 1 insurance. So customer like me who already experience them be... read more

Debbie T.'s profile image
16 years ago

NOT A HAPPY CUSTOMER The star is for the Doctor. It is a new one and she is great. Some of the staff (office manager) is loud, rude, disorganized and condescending. There have been so many mess ups that I will be taking my business elsewhere as soon as my contacts arrive, which is taking forever. they have a great selection of glasses. 

Lori M.'s profile image
16 years ago

AWESOME STAFF & DOC - WHAT ARE YOU TALKING ABOUT I have been a patient at Eye to Eye for at least 10 years. I did try another outfit when my insurance changed but now I go back and bill the insurance myself. The staff is so helpful and really wants you to look good, make sure the glasses are fitting properly. I watch them with other customers too and its like a family business, like they have known you for years and are great friends. If you don't get along with anyone there, I feel sorry for you and you must be one of those... read more

Frequently asked questions about Eye To Eye Optical

How is Eye To Eye Optical rated?

Eye To Eye Optical has a 3.4 star rating with 15 reviews. 

When is Eye To Eye Optical open?

Eye To Eye Optical is closed now. It will open at 9:00 a.m. 

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