Eye Q of CNY

Vinny Chapman 

on Google

2 months ago

I can’t recommend EyeQ of CNY enough! After calling several eye doctors trying to get an appointment, I was becoming frustrated because every office I spoke with was unhelpful or couldn’t get me in. Then I called EyeQ of CNY, and my experience was completely different. The person I spoke with was kind, professional, and eager to help. They got straight to the point, verified that they accepted my insurance, understood how urgent it was for me to be seen, and got me an appointment for the very next day. It was such a relief d... read more

Morgan Kline 

on Google

3 months ago

I have only been to this doctor twice and honestly my review/complaint is not with the Doctor himself, it’s more with the receptionist Diane. I had called to make an appointment for an eye exam since I was a previous patient there. When I was asked if my insurance was the same, I stated I had new insurance. I was asked what plan I had and when I gave that information I was told, “okay I will figure out if you’re covered, no worries”. Appointment was scheduled for the following week and when I arrived, I offered to give my in... read more

Zaryona Stewart 

on Google

a year ago

I've gone here twice now, once my standard appointment and once to get my glasses replaced and both times I've been met with rudeness because of things that are not of my control. The first time in June 2024, Joseph, the owner was extremely rude during my first ever appointment. Understandably he was upset because the receptionist gave me the incorrect time when I made my appointment. He condescendingly asked if had a job, and was surprised when I answered yes. Joseph also said that my prescription didn't change, although w... read more

Regina Palmer 

on Google

5 years ago

Everything about my yearly appointment was such a pleasant experience. Dr Joe Carrock was amazing, thorough, and kind. The optician, Diane gave great recommendations for my glasses, and knew all about the latest and newest fashion. Plus she took the time to ensure I was going to get the best deal!! Overall it was an amazing experience and I highly recommend Eye Q!! 

zogby41 

on Google

6 years ago

Dr. Carrock was great, exam was professional. The lady who answered the phone was a nightmare, I stated I wore glasses regularly and wanted a few sets of daily contacts for certain occasions, after my exam she quotes me $980 for my glasses and contacts (enough for every day of the year) which I declined and just took the glasses....when I came back to pick up the glasses she was barefoot in the office, didn't have the screwdriver to adjust my new glasses, and stated she made a mistake on my bill and charged me $70 for a lens... read more