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2440 E 5th St, Tyler, TX, 75701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I called and left my number for callback. They barely let my phone ring and hung up. Now I'm having to start the process all over. Ridiculous. Back for another appointment and they still haven't figured out how to keep a flow of patients. EVERY time I come here I spend a about 2-4 hours waiting before everything is said and done. There has to be some changes made somewhere. I wish I could give zero stars.
The doctor is good, the wait is so bad! Plan on an afternoon of waiting around for your appointment. The front desk staff all the way through Karen the manager is inept. I booked a routine annual visit that’s covered completely through my insurance. They set me up with a doctor who doesn’t take my insurance when they have others who do and I’ve seen them but they billed my medical for things that did not happen, then sent me a bill for $75 for the visit that way their mistake. I explained this to Karen the afternoon of and s... read more
We were 15 min late. Called ahead to let them know and we were told it would be okay. I get there and I was asked to reschedule after driving 50 min to get to the appt. Loved eye care in Athens only came to Tyler bc our dr retired. Very frustrating experience.
100 por 100 recomendados el mejor servicio
The doctor is good, the wait is so bad! Plan on an afternoon of waiting around for your appointment. The front desk staff all the way through Karen the manager is inept. I booked a routine annual visit that’s covered completely through my insurance. They set me up with a doctor who doesn’t take my insurance and billed my medical for things that did not happen, then sent me a bill for $75 for the visit that way their mistake. I explained this to Karen the afternoon of and she said she would look into it but never called me. I... read more
Eye Care Association has a 2.8 star rating with 60 reviews.
Eye Care Association is open now. It will close at 6:00 p.m.
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