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Extended Stay America Salt Lake City - Sugar House
- Hotels
- Salt Lake City, UT
About this business
Location details
1220 E 2100 S, Salt Lake City, UT, 84106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Walked in and the first thing we were met by was a spider and a very dirty floor, we go to check in and the guy at the front desk warns us because we have our 2 year old daughter with us that “there is roaches in the rooms” so I instantly said no thanks and my husband and I were in the middle of booking a different hotel as we see a sign saying “please excuse our little friends” with pictures of roaches!! That is beyond disgusting and I absolutely will not ever stay here.
No glasses or dishes in the room, you have to get them from the office. Breakfast is a joke, packaged muffins, Quaker breakfast bars and oatmeal. Today, there's only muffins. Rooms are clean but very basic, only one nightstand.
Genuinely the worst service I have ever had at a hotel, rude staff (except the maintenance man and the lovely woman cleaning rooms) I have been waiting to checkout now for about 10 minutes, rang the bell, and still nobody has come! Will never stay again
I was unexpectedly charged for a damaged table, and the hotel staff even blamed me for trying to fix it. I suspect they are trying to save money by fixing them then charging guests for damages . I only stayed there because it was near my son's hospital. I recommend checking the furniture when you arrive and reporting any issues immediately, or they will take advantage of you.
Terrible experience. Room on first floor far left (looking at building) next to laundry. Laundry running all night, person banging cart along path outside room, slamming laundry door, talking. Only a maximally hearing impaired person could have tolerated this room. Should not be rented out !!! Truly terrible experience. Place full, no option to move room. Had booked for 8 days. Left the next morning after this.
Frequently asked questions about Extended Stay America Salt Lake City - Sugar House
How is Extended Stay America Salt Lake City - Sugar House rated?
Extended Stay America Salt Lake City - Sugar House has a 3.4 star rating with 939 reviews.
When is Extended Stay America Salt Lake City - Sugar House open?
Extended Stay America Salt Lake City - Sugar House is closed now. It will open on Monday at 9:00 a.m.
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