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Extended Stay America - Los Angeles - Burbank Airport
- Hotels
- Burbank, CA
About this business
Location details
2200 W Empire Ave, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was on my way to this place with my family, when I received a call telling me they were overbooked and did not have my room. They told me they only had a room with one bed. I asked if they’d at least bring pull out beds, but was told my family could use a recliner. I asked if there would be a price adjustment and was notified, no the price would remain the same. Poor service and management. They need to learn they have to do right when they make a mistake. People are traveling away from home and need to rely on them. I was... read more
Melissa is the greatest
Not one, but TWO roaches. They asked if I wanted a different room. Absolutely not, I checked out and asked to get my money back. I was told that a refund would have to be approved from corporate.
The location is good for easy access to stores and restaurants and it's adequate if you just need a room and a bed. The hotel itself is pretty run down. Any time I asked for something to be brought to my room (conplimentary dishware, blankets, replacement towels when I couldn't get any at the front desk due to laundry) it simply never manifested. Room cleaning is also optional and an extra fee. The walls are thin, you can easily hear people in the hall or the TVs in adjacent rooms. I was constantly hearing the guest upstairs... read more
Dear ESA America. Today I would like to send out compliments to Isabel. Isabel always maintains a friendly yet professional attitude in all her endeavors. Isabel is not only aware of her guests needs, but being bilingual, with a great fluency in English as well as Spanish, she immediately comprehends the nature of visitors requests and further provides follow up questions relevant to satisfying ESA visitors overall requirements for a comfortable stay . Isabel makes all communication with her easy and all transactional situat... read more
Frequently asked questions about Extended Stay America - Los Angeles - Burbank Airport
How is Extended Stay America - Los Angeles - Burbank Airport rated?
Extended Stay America - Los Angeles - Burbank Airport has a 3.7 star rating with 1,603 reviews.
When is Extended Stay America - Los Angeles - Burbank Airport open?
Extended Stay America - Los Angeles - Burbank Airport is closed now. It will open on Monday at 9:00 a.m.
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