Extended Stay America - Charlotte - Tyvola Rd. - Executive Park

S D 

on Google

a week ago

I don’t know what kind of scam they are running but do not book this through any third party site. They ALWAYS allow it to be overbooked. Then when they are called they do no answer the phone. No one is available. This has been a mess and I was on my own and without money to book another proper room so short notice. Stop scamming patrons. 

Senchouwa 

on Google

a month ago

We had a very frustrating experience with this place. Our reservation was cancelled just two hours before our scheduled arrival because according to staff, of "overstays." While I did receive a text, I missed their call and when I tried to return it using the number on their website, no one answered after multiple attempts. I was later told that they never received any calls from me and their phone number was completely different from what was listed on the website. While yes they technically sent a notification and reached ... read more

Adrienne Chisolm Cox 

on Google

2 months ago

It was a very last minute book on Booking.com. We drove into town to attend a concert. Time escaped us and we were not able to make it to the University area to get ready and be back in time. So we made the reservation since we were not too far away. We arrived and was advised that the house keeing person did not show for work and they did have any rooms. I advised of our situation. Now the clerk at the desk was very assistive. She said that she would check. She then said that she had one room left. So we took it. Arrived in... read more

Ni'kea Harris 

on Google

2 months ago

The two ladies at the front desk are amazing & always help the process run smoothly. Any issues they are on top of it!! The room is clean & the location is near a few good spots that are walking distance.