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Express Oil Change & Tire Engineers
- Auto Repair
- Mooresville, NC
About this business
Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. At Express Oil Change & Tire Engineers, every action we take and every decision we make is guided by our mission, our core values, and our vision. Our Core Values: Integrity, Pride of Workmanshi... read more
Location details
119 Williamson Rd, Mooresville, NC, 28117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Went to have my car inspected. I asked why I couldn't be in my car during the inspection with all the precautions with COVID and not having random unknown people in my car touching things. I was RUDELY to that by law I cant be in the car (which I didnt know) and if I didn't belive him I could go read the sign on the wall and if I didn't want him in the car I could not have my inspection done. AWESOME CUSTOMER SERVICE! NOT!!! I WONT GO BACK.
Business response:
Jilda, we are so sorry to hear about the experience you had with us! We never like to leave a customer unsatisfied. Please take a moment to leave us your contact information, along with the details of your concerns you provided here, at https://www.expressoil.com/contact/. We want to reach out to you and address these concerns as soon as possible. Thank you for bringing this to our attention!
They DO NOT honor appointments scheduled on their appointment app! I was there on-time having taken a day off work to get tires rotated only to be told they didn’t get the appointment notification. I showed my confirmation text only to be told “sorry”. I will go back to my dealership from now on🤬
Business response:
Tammy, we are so sorry to hear about the experience you had with us! We never like to leave a customer unsatisfied. Please take a moment to leave us your contact information, along with the details of your concerns you provided here, at https://www.expressoil.com/contact/. We want to reach out to you and address these concerns as soon as possible. Thank you for bringing this to our attention!
Turned me away because my car was too new and they didn’t know how to change the oil...we have been coming here for years with our other cars but not anymore.
RecommendedAwesome Customer Service....The BEST in Mooresviile..!!! “You will Love Mike and His TEAM”
They are awesome here. John, Jesse and the whole crew. 5 stars
Super quick and professional -everyone I have ever dealt with here has always been super nice!
I love this place! Takes five minutes for an oil change and they are always so nice. I trust them to be honest with me about what services my vehicle needs.
Frequently asked questions about Express Oil Change & Tire Engineers
How is Express Oil Change & Tire Engineers rated?
Express Oil Change & Tire Engineers has a 4.6 star rating with 755 reviews.
When is Express Oil Change & Tire Engineers open?
Express Oil Change & Tire Engineers is closed now. It will open at 8:00 a.m.
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