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Express Oil Change & Tire Engineers

4.7

About this business

Express Oil Change & Tire Engineers is the preeminent automotive service provider in the United States with over 300 locations. Throughout our history, our oil change process has been refined to give our customers the quickest oil change around, while still providing the highest quality service and premium vehicle maintenance checks. At Express Oil Change & Tire Engineers, every action we take and every decision we make is guided by our mission, our core values, and our vision. Our Core Values: Integrity, Pride of Workmanshi... read more

Location details

5580 Milgen Rd, Columbus, GA, 31907, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.71,511 reviews
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Emily Shaw's profile image
Emily Shaw 
4 years ago

Love when they yell at their customers! 

Business response:

Hi Emily. We value your business and would like to address your concerns as quickly as possible. Please contact us at www.expressoil.com/contact/ and include your contact information and the store you visited, so we can work to resolve your issue. Thank you. 

Whitney Bowman's profile image
Whitney Bowman 
4 years ago

yelling at customers ? and then the manager gets called up and HE starts yelling too!! no way not ever again! 

Business response:

Thank you for your feedback Whitney. We would appreciate the opportunity to restore your confidence in our company by addressing your concerns and preventing it from happening again. Please contact us at www.expressoil.com/contact/ with your contact information and the store you visited. We will get in touch with you shortly. 

Randi Parish's profile image
Randi Parish 
recommend  Recommended
4 years ago

As a female, I tell you what- going to get anything done on your car is about the same as showing up to a SEC Championship party full of guys and them treating you like you do not know a dang thing about football.... so I always hate getting my oil changed. Tried this place today and I gotta say, Jimmy was as helpful as a paid off referee throwing the game in your favor. (Reference LsU vs Alabama 2019)Thanks for the quick, friendly service Jimmy! Roll tide! 

Billy Hankins's profile image
Billy Hankins 
4 years ago

This place lacks in customer service and service period. They claim to do diagnostics and either misdiagnose or don’t even bother doing it at all but continue to charge the customer repeatedly. I wonder how many other people they’ve ripped off? Might be ok for oil changes and tire checks but other than that, take your vehicle somewhere else. And to the fella that had the attitude and talks to people like they’re idiots, you shouldn’t be employed there. 

Business response:

Billy, we are so sorry to hear about the experience you had with us! We never like to leave a customer unsatisfied. Please take a moment to leave us your contact information, along with the details of your concerns you provided here, at https://www.expressoil.com/contact/. We want to reach out to you and address these concerns as soon as possible. Thank you for bringing this to our attention! 

Somer Dunaway's profile image
Somer Dunaway 
4 years ago

Racist place. Don't give them your money. 

Nick Rourk's profile image
Nick Rourk 
recommend  Recommended
5 years ago

Best I have found in town. Always fair pricing, friendly service, amazing staff, and management. This is how auto repair should be done. Thanks again James and staff for another wonderful visit, and amazing service. 

Mary Ramsey's profile image
Mary Ramsey 
5 years ago

This place ripped off my 85 year old mother. They were rude and when she told them she was going to complain they said “knock yourself out”. They charged her for a part she didn’t need and when the car light was still on they wanted to order more parts. What kind of low down scum cheats senior citizens out of their money. Do not use this company. I will be reporting to BBB. 

Viktoriya Alexandrovna Volkmuth's profile image
Viktoriya Alexandrovna Volkmuth 
recommend  Recommended
5 years ago

Very professional and respectful staff! Quick service! Love! 

Latasha Gordon's profile image
Latasha Gordon 
recommend  Recommended
6 years ago

Quick, Friendly, & outstanding customer service 

Frequently asked questions about Express Oil Change & Tire Engineers

How is Express Oil Change & Tire Engineers rated?

Express Oil Change & Tire Engineers has a 4.7 star rating with 1,511 reviews. 

When is Express Oil Change & Tire Engineers open?

Express Oil Change & Tire Engineers is open now. It will close at 6:00 p.m.  

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