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Exotics & Aquatics

3.8

About this business

Location details

6447 Williamson Rd, Roanoke, VA, 24012, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
SatClosed
Sun11:00 a.m. to 7:00 p.m.
3.81,797 reviews
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Ben A.'s profile image
Ben A. 
4 years ago

A black lady (customer) politely requesting for a refund, was verbally and physically assaulted by the owner of the store. The aggressor also used the N-word. Shocking video, the victim’s scream indicate she was terrified and in shock when she was physically assaulted by a man who is three times her size. 

Jeannette B.'s profile image
Jeannette B. 
4 years ago

Customer service is horrible the ASPCA should investigate y'all. No one in there right mind should ever patronize this so called business. The staff is a mess and the store is subpar. Don't ever shop here it's a waste of time and money. 

Vic G.'s profile image
Vic G. 
4 years ago

You placed hand of domestic violence on my sister. May God see to it He examine you and give you what you had given my sister. 

robert v.'s profile image
robert v. 
4 years ago

All my fish died they blamed it on me and refused my business. Then they kicked me out. 

Susan S.'s profile image
Susan S. 
4 years ago

I saw a video of this store refusing to give a customer a refund. And then a man who I believe is an owner assaulted this woman. He is three times the woman’s size. Don’t do business with them. 

Betsy B.'s profile image
Betsy B. 
4 years ago

If I was able to give it a minus star I would. So if people are rude and disrespectful the man I assume who owns the shop likes to physically assault patrons. And he's a racist so if you're not white and proud I would suggest you don't shop at this racist establishment. 👎👎👎 

Victor K.'s profile image
Victor K. 
4 years ago

Check out the recent viral video of them allowing one of their men to go into a violent rage and attack a woman because she politely asked for a refund. 

Amelia R.'s profile image
Amelia R. 
4 years ago

Sad excuse for a business they sell sick animals and then refuse to give refunds. 

Trinity A.'s profile image
Trinity A. 
4 years ago

The owner (a man) violently assaulted a woman in July. She was just calmly asking for a refund. She sustained bruising and a concussion after he picked her up, threw her to the ground and kicked her while she lay there. See video link below. There's also reason to believe his actions were racially motivated. Sick, sick, sick! https://vm.tiktok.com/TTPdjbBdf9/ 

Frequently asked questions about Exotics & Aquatics

How is Exotics & Aquatics rated?

Exotics & Aquatics has a 3.8 star rating with 1,797 reviews. 

When is Exotics & Aquatics open?

Exotics & Aquatics is closed now. It will open tomorrow at 10:00 a.m. 

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