Exotic Car Audio & Security's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Exotic Car Audio & Security

3.9

About this business

Keyless Entry, Security Solutions, Bluetooth Solutions, Window Tinting, Satellite Radio, iPod Integration, DVD Players, Head Rest / Visor / Drop-down Monitors, Radar Detectors, Remote Start Solutions 

Location details

168 Commercial Ave, Chico, CA, 95973, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.9120 reviews
Select a rating
Jonathan Erik Honkakangas's profile image
Jonathan Erik Honkakangas 
4 years ago

Let me start off by saying Alex does seem like a good dude, and for the most part he is nice to talk with. However, I recently brought my car in to sort out a battery drain issue my car was having. He said no worries, quoted me $350 to investigate and chase down the issue, and if the repair cost more he would let me know. Awesome. Fast forward a week, Alex struggled to inform me about what was going on with my car. He let me know about a light switch after receiving the car and then kinda fell off - communication wise. For t... read more

Business response:

Well after some thoughts, it’s best we add our side to this review. Yes there was some lack of communication being there wasn’t much progress or news to communicate. That is 100% correct. As for the rest of it, it’s pretty insulting to our character and values. Customer service is number one to the point that as soon as this review was seen we called to discuss. 350 was quoted to check the problem with the hopes that we would find and fix the problem or report back to what was found. Since 350 worth of time came and went qui... read more

Ray Walters's profile image
Ray Walters 
recommend  Recommended
4 years ago

I brought in my 2017 Ford Escape and These homies were awesome. I had recently done my own research on what type of speakers and head unit I wanted to install in my vehicle made my order from Crutchfield and brought it here to Exotic Car audio they hooked it all together with no problems exactly as I asked. Could not be nicer and better people to work with. I will no doubt be letting these guys handle any further work I want to put into my vehicle. They swapped the speakers and the head unit and even handled all the wiring c... read more

Hogan Brown's profile image
Hogan Brown 
4 years ago

I bought a car stereo at best buy prior to COVID. They stopped doing installs so I made an appointment with Exotic for an install. I was well aware I was going to pay top dollar for an install of a product I did not buy from them...totally understand that. When I arrived I decided that I would purchase a back up camera and USB port from them to install as well. I was quoted $687.43 for the install, camera, and USB port, seemed kind of steep so I asked for an itemized receipt/estimate - what i received was an invoice with no ... read more

Jeannie Myers's profile image
Jeannie Myers 
recommend  Recommended
5 years ago

I'm so impressed with this place! My car radio/CD player went dead about 6 mos. ago, and I've been without music since then. When I had some work done on my A/C at Spencer Automotive, I asked about my car radio, and they recommended Exotic Car Audio. Today I had finally made a 2:00 appointment, and when I got there, a gentleman accompanied me to my car. He flipped through the car manual and documents from my car purchase, and he found what he needed. He pressed a few buttons, input some codes, and voila! In 5 minutes my musi... read more

Martin Meza's profile image
Martin Meza 
recommend  Recommended
5 years ago

Had my 2019 Chevrolet Silverado Bed sprayed with Line-X . Turned out Awesome ! Recommend his services ! Thanks Alex ! 

Dave Sr Catlett's profile image
Dave Sr Catlett 
5 years ago

this guy is rude.i had a quoted price on a installation, and he added 80$ when I brought my car in.then charged me 50$ cancellation fee.totally wrong.i am contacting better business b.Im not going to let him RIP me off.i will be posting on every review apps there is.Dont use this place 

Marc Wesley's profile image
Marc Wesley 
recommend  Recommended
5 years ago

The guys at Exotic pay attention to detail for sure. You can go anywhere and get something put into your vehicle, however it might not be done correctly. At Exotic they pride themselves on being honest, and providing quality work at reasonable pricing. I have had many different vehicles done by Alex and his team and have never been disappointed. They have even helped me fix issues that other shops didn’t do correctly. When you want to be sure you will be a priority and taken care of, you want to take your vehicles to Exotic. 

David A Branum II's profile image
David A Branum II 
6 years ago

Trusted Alex and his team to add a subwoofer sytem & alarm system to my 2014 Odyssey Touring Elite. They did an amazing job with top brand products. Alex communicated with me as it progressed making sure everything was installed where I wanted it and done to my satisfaction. Not only did he accomplish this but fined tuned a few details I didn't even realize were critical making the installation perfect. It is the best stereo and alarm system I have ever owned. I had to come back in briefly to have him adjust the programing o... read more

Chris Lopez's profile image
Chris Lopez 
7 years ago

Best speaker box I have ever owned, Alex and the rest of the guys over at Exotic kept in communication during the course of the build and made sure it matched my requirements perfectly. Its been a few months now and the car still sounds great. I couldn't recommend them enough. 

Frequently asked questions about Exotic Car Audio & Security

How is Exotic Car Audio & Security rated?

Exotic Car Audio & Security has a 3.9 star rating with 120 reviews. 

When is Exotic Car Audio & Security open?

Exotic Car Audio & Security is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com