Exeter Healthways

Matthew H. 

on Yellow Pages

7 years ago

I have been a patient here for almost 20 years, and I have been very pleased overall with how they do things, and how they treat me. 

Jesse R. 

on Yellow Pages

7 years ago

I reviewed my doctor, Eric Newman a few years ago. This review is for the practice since Penn State Health, St. Joseph bought Healthways. Having a stroke means that a patient is even more dependent on doctors and their practices. Unexpected changes are stressful, and stroke survivors do not need stress; hypertension is the primary cause of stroke and TIAs (mini strokes). Taking two of my BP meds a day caused me to run out before I expected. When I call Healthways, the prescription refill line recording said I may have to wai... read more

Michelle P. 

on Yellow Pages

9 years ago

Very disappointed with this organization. First of all, they moved and I was never notified though my address has not changed for the past four years. My phone and email still work also. Found out today when I went for my afternoon appointment via a note on the door. I arrived at the old location 30 minutes early. Once I read the new location off the door, I plugged it into my GPS but that had me driving around in circles. I then called the office but they put me on hold so I parked the car and started to walk and asked the ... read more

Lisa B. 

on Yellow Pages

9 years ago

I have been using this place as our family dr for about 7 years, now and I have never, ever had a single problem with them, at all. The staff are always very polite and friendly, and interact with my children and remember us all by name even if we aren't there for our own appointment. They always have a smile and I have never experienced any bad customer service like the previous poster. My dr is delightful and the rooms are always clean and the amount of waiting time has always been minumal. If we've been really sick they'v... read more

Becki P. 

on Yellow Pages

9 years ago

I am very disgusted with the amount of customer service from front desk employee MaryEllen. I called to schedule an appointment and right away she interrupted me stating "I'm booked for today, we can't see you today." I wasn't asking for a specific day, I was asking for the next available. She advised me to call first thing in the morning to see if there were any openings, and would not schedule an appointment for me even after I told her I was ok with waiting until the next available spot at the end of the month. I work in ... read more