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Exede - WildBlue - Lyon-Coffey Electric Cooperative
- Utilities
- Burlington, KS
About this business
Electric
Location details
1013 N 4th St, Burlington, KS, 66839, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We received a letter saying they were tacking on an additional $558 to our bill because we had paid three late fees in the past 12 months. Upon further investigation the late fees were due to payments having to be forwarded from their old address to their new address which they moved to in Jan but did not send out notification of directly to their customers. This is a big problem if you have auto pay set up with your bank, as I did. When I asked the billing specialist about this I was told “this is not our problem. It’s the ... read more
We received a letter saying they were tacking on an additional $558 to our bill because we had paid three late fees in the past 12 months. Upon further investigation the late fees were due to payments having to be forwarded from their old address to their new address which they moved to in Jan but did not send out notification of directly to their customers. This is a big problem if you have auto pay set up with your bank, as I did. When I asked the billing specialist about this I was told “this is not our problem. It’s the ... read more
I've been a member of Lyon-Coffey Electric for almost 20 years. I have seen their ups and downs. Billing has never been an issue as I pay my bills on time by directly mailing it in with the provided return envelope which ALWAYS has the correct mailing address! That is until they offered a FREE online bill payment option. I don't understand those who "pay their bill online" to some 3rd parth entity who takes their money then simply mails a payment into Lyon-Coffey Electric. You're only asking for delayed transactions and late... read more
We received a letter saying they were tacking on an additional $558 to our bill because we had paid three late fees in the past 12 months. Upon further investigation the late fees were due to payments having to be forwarded from their old address to their new address which they moved to in Jan but did not send out notification of directly to their customers. This is a big problem if you have auto pay set up with your bank, as I did. When I asked the billing specialist about this I was told “this is not our problem. It’s the ... read more
Frequently asked questions about Exede - WildBlue - Lyon-Coffey Electric Cooperative
How is Exede - WildBlue - Lyon-Coffey Electric Cooperative rated?
Exede - WildBlue - Lyon-Coffey Electric Cooperative has a 2.2 star rating with 6 reviews.
When is Exede - WildBlue - Lyon-Coffey Electric Cooperative open?
Exede - WildBlue - Lyon-Coffey Electric Cooperative is closed now. It will open at 9:00 a.m.
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