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Evanston Community Bank & Trust
- Finance
- Evanston, IL
About this business
Evanston Community Bank & Trust, a Wintrust Community Bank, offers reliable and convenient banking solutions tailored to our customers, their needs, and our unique community. No matter your personal financial goal or small business banking need, we can help. But, we also go above and beyond basic financial solutions because we believe a bank should be a true asset the area it serves. We invest in this area and the people who live here by hosting financial education courses, sponsoring community events, and throwing neighborh... read more
Location details
901 Grove St, Evanston, IL, 60201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
This Company is horrible. Not only do they give 0 help in an economic crisis and pandemic, but their employees, Samantha ******** and Jason ** *****are the antithesis of customer service. There agent charged me $200+ more than they said they would inputting a phone payment to my monthly finance. Samantha immediately tried to push the mistake off their Company and when I asked her supervisor Jason for a simple response on what would happen with the excess money all he had was sarcasm. Didn?t follow up with any customer servic... read more
Business response:
Hi Michael, we're so sorry to hear about your experience. We take customer service very seriously, so we're looking into this further on our end. One of our specialists will be reaching out to you for more information and to learn how we can help. Thank you.
Frequently asked questions about Evanston Community Bank & Trust
How is Evanston Community Bank & Trust rated?
Evanston Community Bank & Trust has a 2.6 star rating with 41 reviews.
When is Evanston Community Bank & Trust open?
Evanston Community Bank & Trust is closed now. It will open at 9:00 a.m.
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