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In July 1989, Barbara and John Miletich bought the Rabbit Hutch East which specialized in Volkswagen and Fiat repair and the sale of parts and accessories for those cars. As Fiat discontinued the importation of their cars into the United States, we gradually shifted our focus to include BMW, Audi, Saab, Volvo and Porsche automobiles. At the same time we changed our name to Europa Motors, Ltd., to reflect the wider range of marquees. Our staff is experienced and includes Eric Schmidt, who has been with us since 1992, as well ... read more
10455 SE Division St, Portland, OR, 97266, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 08:30 a.m. to 5:30 p.m. | |
Tue | 08:30 a.m. to 5:30 p.m. | |
Wed | 08:30 a.m. to 5:30 p.m. | |
Thu | 08:30 a.m. to 5:30 p.m. | |
Fri | 08:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Great Service & nice guys – I just got my car back from this place and wanted to write a review. They got me in promptly, diagnosed the problem and were able to fix it quickly. I appreciated that they took the time to explain the problem to me and not treat me like an idiot. I also didn't get any pressure to fix other "problems" that they found. They mentioned a few things to keep in mind and plan to fix in the future but I felt they were honest with me about the priorties given my limited budget. They are now my go-to shop.... read more
No service – I was having a check engine light come on. Stopped in to see if they would do a diagnostic. Three people standing at a counter and they were as useless and anti customer as could be. They didn't want to look at mine waiting to hear back from another customer they may have. All the time eating their lunch. They basically let me walk in the door and right out the door with a loss of business. I went to City Motor Imports in Gresham and they hooked me up right away - go there! They want your business, are great and... read more
Much Improved – I've been 2 more times since my first visit. I wanted to post to let people know that my first visit was unusual. Customer service has been top notch ever since. Highly recommend.
Poor Customer Service – Customer service here leaves a lot to be desired. They do not answer their phone. They have had my car 2 days and I've called at least 6 times and gotten an answering machine. When I finally did get someone on the phone the person who knew something about my car was not in. Nobody else there apparently knew anything. So, I have no idea if my car is repaired or if any work was actually done. I cannot comment on the quality of the work as I have yet to know what was done to my car, but I will not use th... read more
Business response:
This customer has been at our shop several times since the above posting, and has given us excellent folow up reviews. Inattention to customer service is unusual with our company.
Editorial Review – Since 1989, this auto and collision repair shop specializes in European vehicles and offer ASE certified technicians.
Europa Motors Limited has a 4.6 star rating with 19 reviews.
Europa Motors Limited is closed now. It will open tomorrow at 8:30 a.m.
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