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Ethel Lund Medical Center

3.5

About this business

Location details

1200 Salmon Creek Ln, Juneau, AK, 99801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.531 reviews
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Britney Dudley's profile image
Britney Dudley 
4 months ago

It is impossible to get a hold of anyone or to get a call back from anyone at this facility. I was waiting for a pre-authorization for an MRI which my insurance company stated they never received on 5 December, as stated by the office, that is when they sent it. So I called Their offices again to let them know how they need to submit the pre-authorization. I left two messages on two separate phone numbers, and then finally got a hold of a live person. Let her know my issue and she said she would escalate it and give me a cal... read more

Julia Roberts-Pringle's profile image
Julia Roberts-Pringle 
4 months ago

I came in to urgent care to be seen and the lady behind the counter was not very pleasant and had an attitude from the beginning. She was rude to me when I asked her a question and just snapped at me like I was disturbing her peace. When I asked her her name she was rude about it.her name is Latisha. I was conversing just fine and keeping it official. She needs to learn people skills, I didn't do anything or say anything to be treated like that. This really made me uncomfortable and I rather not come back. Everyone else that... read more

ernestine dugaqua's profile image
ernestine dugaqua 
5 months ago

I went to Searhc last week Advanced Nurse Abby didn't even know how to use eye pressure gadget? While I was sitting there Watching her read Directions? From her phone? She didn't know what to do? She stuck it in my right eye ball 2x,twice??!!! & then while reading the Directions? She puts a plastic blue cover over end if eye pressure gadget, after sticking my eye 2x already not knowing what she is even doing? I asked her? Am I your 1st Patient? With that Eye Instrument that you're trying to figure out? Advanced Nurse Abby, Y... read more

John Johnson's profile image
John Johnson 
5 months ago
Neffie's profile image
Neffie 
7 months ago

This review is regarding Dr. Keegan Jackson. I reached out multiple times via email and left phone messages with the nurses, as did the mortuary, to clarify important issues concerning my mom Rose. It has now been over three weeks with no response. I am shocked by the lack of common decency and professionalism. A simple, polite decline with reasoning or even directing me to the proper point of contact as I requested would have been sufficed. Clearly, civility is rare. As a tribal citizen, I often find myself questioning the ... read more

Frequently asked questions about Ethel Lund Medical Center

How is Ethel Lund Medical Center rated?

Ethel Lund Medical Center has a 3.5 star rating with 31 reviews. 

When is Ethel Lund Medical Center open?

Ethel Lund Medical Center is closed now. It will open tomorrow at 9:00 a.m. 

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