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Ethan Pointe Apartments
- Apartments
- Brighton, NY
About this business
Ethan Pointe is conveniently located on the border of Henrietta and Brighton, just south of Rochester, NY. Our one-, two-, and three-bedroom apartments offer chef-inspired kitchens, with granite countertops, stainless steel appliances, as well as a microwave and dishwasher. There's central air conditioning for your comfort, and an in-home washer & dryer for your convenience. Garages are available, and we are pet friendly, welcoming cats and dogs. Ethan Pointe residents enjoy our pool, fitness center, and business center, and... read more
Location details
2299 Brighton Henrietta Town Line Rd, Brighton, NY, 14623, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Impolite staff and unsafe to live in The maintenance staff here are extremely rude. They entered my apartment without notice.
Business response:
Thank you for reaching out to us. We would like to acknowledge your concerns and apologize for the experience you had at our community. We are very sorry for any negative encounter you may have had with a member of our team, and we can assure you this is not typical. Resident satisfaction is our main concern, and we would like the opportunity to speak to you again and address any lingering concerns. Please contact the leasing office 585-272-1002 or email me knudd@morganproperties.com at your earliest opportunity. Thank you, ... read more
good-looking outside; cheaply built inside; sluggish management When I was living there, my bedroom has bathroom inside near the closet, and weed smoke keeps coming out of the ventilation vessel of the bathroom during spring, around 5hr/24hrs a day, especially in the evening. (And I literally can sense what the neighbour downstairs ate yesterday from the air coming out of that ventilaton.) And I can see the dirt inside the ventilation fan that should be from years ago. My closet door in the bedroom on the left sometimes pops... read more
Business response:
Thank you for your feedback. We're sorry to hear that you feel this way about our community. We work hard to provide a welcoming and comfortable community that our neighbors find value in. We would like the opportunity to change your mind and encourage you to call the Leasing Office to discuss further. Thank You, Kim Nudd, Property Manager
Safety not Guaranteed Hello, I wanted to reach out about my experience with my apartment complex, as I feel other prospective Rochester residents should know what they're getting in to before potentially signing up. Our car was stolen from the complex. When this occurred, it was stated to us "the cameras don't point in the right direction and they are also unclear." We were then instructed to not leave any negative reviews as they "already had issues with complaints of leaky ceilings." When we requested increased security me... read more
Business response:
This is certainly not the experience we hope to provide for our residents. We strive to resolve all resident concerns promptly, and regret that wasn’t part of your full experience. I've reached out to you to further discuss these issues, but have not been able to reach you. I would still like to speak with you to make sure everything is taken care of. ~ Kim Nudd, Property Manager
Ethan Pointe During my stay at Ethan Pointe Apartments, for the most part, I was very happy. The apartment was clean, quiet, and a nice space to live to wrap-up my final year in undergrad and to complete my grad degree. However, our energy bills were shockingly high. Then, mid-stay Ethan Pointe switched their billing methods and it took an adjustment to re-setup how we'd been paying. In the midst of switching, we accidentally missed a $12 water bill and never given any warning were slapped with $75 late charge. Then, after m... read more
Business response:
We are so glad to hear that you enjoyed living with us at Ethan Pointe, but are also sorry to hear about the billing issues. If you would like to discuss this further, please contact the Property Manager (585) 272-1002 at your conveinece. Thank you.
Ethan Pointe I have lived at Ethan Pointe now for almost a year and have found it quite nice. People are friendly and people who have pets are training their pets to be friendly and not noisy. Yes the rent is a little pricey but you do pay for what you get and I like the convenience, the newness of the place and the cleanliness. Unfortunately, Ethan Pointe rents to many college age students and sometimes that can be a problem. Of course they do not discriminate, however there are many students who really do not know how to a... read more
Ethan Point apts in henrietta ny These apartments may look nice and flashy in the outside but on the inside its a hole different story. I moved in with my girlfriend expecting to live comfortably but it was the complete opposite from day one. Most of the residents are loud as obnoxious constantly treating the place like its a dorm room. Not to mention the appliances having to be fixed constantly. Dishwasher once, toilet three times, garbage disposal twice, ice maker once, and the hot water tank six times. Also I have lived h... read more
Brand new apt in a decent location I have lived here since they opened in summer of 2014. Overall I am pleased with the apartments. It does seem pricey. But I'll take that since it is brand new. The construction is all wood frame, so you do notice this going down the hallway. The apartment itself has had some maintenance needs since day one. Some are surprising given the fact everything is brand new, but the maintenance staff is very good at addressing issues. I will say that my energy bills are so high it was a bit of a sho... read more
Frequently asked questions about Ethan Pointe Apartments
How is Ethan Pointe Apartments rated?
Ethan Pointe Apartments has a 3.7 star rating with 70 reviews.
When is Ethan Pointe Apartments open?
Ethan Pointe Apartments is closed now. It will open on Monday at 9:00 a.m.
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