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2201 E Ovid Ave, Des Moines, IA, 50313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Estes lost our pallet but I do have to give Brandi at the Des Moines location 5 stars as she went above and beyond to locate our shipment that ended up 2 hours north of us. Our local depot would not look into it or answer my calls after the 1st day.
I've spent the last few days being given a 6+ hour delivery window in which a person has assured me they will fedinitely deliver each day. In our most recent call, the person on the phone tried to say the delivery drivers attempted but I was unavailable. They never attemped which can be confirmed by security cameras. When I pointed out that I had definitely been available, the phone operator did not seem the least bit concerned or surprised. Based on this experience and the other reviews I see, lying is a common practive for... read more
Estes.... Well I'll start this off saying most people at this Estes location are great!!! I think this issue only applies to one person there. We were scheduled for a delivery and never got a call from the drive to tell us when he was 30 ins out. We ended up call a total of 3 times. The first 2 was at the end of our delivery time window and was told things are running late should be 30-40mins. Ok no big deal still should get the delivery today, I can understand things happen. 2-3 hours after delivery time window.... Nothing ... read more
If I could give a zero I would. They LOST my order and didn't tell anyone! I had to call amazon and they did some digging to find out. It had be lost for over a week! I wish I could review NSD on here as well they are even worse.
So many expensive payments and vary rude costumer service and sounds like a scam
Estes Express Lines has a 3.4 star rating with 66 reviews.
Estes Express Lines is closed now. It will open on Monday at 9:00 a.m.
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